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Emergency Communication Process

Upon confirmation of a significant event on the New England College campus, either man made or natural, that endangers members of the College community or has the potential to cause serious damage to College facilities or property, the College’s emergency notification procedures will be activated.

The Dean of Students serves as the College’s Incident Commander in the event of a campus emergency. When an emergency has been confirmed, the Incident Commander will immediately contact the Director of Public Information who will activate the following communication systems:

Text message to the College community;

Email message to all faculty, staff, and students;

Emergency notification on College’s website;

Voicemail message to all faculty, staff, and students.

For the duration of the emergency, the Director of Public Information will continue to update members of the College community as to the status of the event and the restoration of normal College functions.

In addition to the emergency notification systems available to the College, a siren may be sounded alerting the campus community and surrounding neighbors of a serious or potentially dangerous situation. If necessary, the siren will be sounded by a member of the Campus Facilities staff upon the direction of the Director of Campus Facilities.

In collaboration with the Incident Commander and the President of the College, the Director of Public Information will draft all messages to the community. The Director of Public Information will also serve as the College’s spokesperson and will respond to all inquiries by the media.

In addition to monthly meetings, periodic tabletop and live drills, and monthly fire evacuation drills in all residence halls, the Department of Campus Safety will conduct an annual test of all of its emergency notification systems including a test of:

Text message emergency notification system

Campus email notification system

Website emergency notification system

College’s voicemail system

Campus siren.

A test of each of the above systems will be conducted prior to November 1st of each year and the campus community will be notified at least one week prior to the test as well as the day before the test is conducted.