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IT Information for Students

The Information Technology department at New England College supports Students, faculty, and staff for all campus computing needs.  HelpDesk support, email services, financial applications, academic application management, network connectivity and Internet services all fall within our responsibilities.  In support of our campus mission the NEC HelpDesk strives to assist students with technology issues and more importantly to help them become as self sufficient as possible. Just as with knowing to have your car’s oil changed, (or a more contemporary example – sending a text message or tweet) computers and their basic maintenance have become a routine part of everyone’s work and personal life. Teaching these life skills is one of our contributions to the learning process.

Information and Tutorials for Blackboard

Important Information

Tips for Technology Use at NEC

Setup and test any computer and software you purchase BEFORE coming to the NEC campus.While we can assist with many problems, knowing your computer and software works before getting to campus will make it that much easier when you get here. When you arrive on campus so will every other student. We don’t want you to have to wait on line for assistance at that time but if you wait until you get to campus to check your computer and software you almost certainly will be.

Ensure your computer meets all the requirements for using the NEC network before coming to campus. See this page for more information: Orientation Guide – Accessing the New England College Network

Other items to bring

  • Network cable – 15-20” (also known as an Ethernet cable or data cable)
  •  “Cable lock” to physically lock your computer in your room
  •  Flash drive for easy storing and transporting of files
  • Restore disks if they came with your computer
  • Warranty information for your computer in case you need warranty support from the vendor

Tip Sheets

Information about Information Technology at NEC

Help Desk hours (Sept.-May)

Monday-Thursday 8:30am-6:00pm

Friday 8:30am-4:30pm

Summer Help Desk hours: 8:30-4:30pm, Monday-Friday

For any technology questions feel free to contact the Helpdesk by email or by calling 603.428.2350. You may also visit the Help Desk in person in the lower level of the Danforth Library.