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Staff Openings

 

 

Academic Mentor

Working within the fee-for-service Pathways-Mentoring program, this position supports undergraduate students, providing them with the tools to be independent, self-advocating, confident, and successful students and citizens.
This is a nine-month, academic year position.

Duties & Responsibilities:

  • Provide ongoing individualized support for assigned students (e.g., Mentoring, PASS, pre-PASS, Connections). Identify student stage of development and promote growth by determining suitable developmental tasks. Assist student in establishing realistic and attainable academic and personal goals;
  • Understand and apply various time management, organization, test preparation, goal setting and study skills strategies for assigned students;
  • Communicate proactively (written and verbal) with faculty, staff, and parents as appropriate to support the Mentoring student. Develop individualized plans with other departments to provide collaborative support;
  • Encourage self-advocacy and communication between students and faculty, staff, and parents;
  • Maintain student files including documentation of faculty, staff and parent communication;
  • Participate in Mentoring-specific as well as Pathways and/or college-wide recruitment and retention initiatives.

Minimum Requirements:

  • Bachelor’s degree in related field (psychology, education, social work) required (Master’s preferred)
  • 3-5 years of academic counseling/ mentoring/ coaching/ training/ advising of students
  • Working with students with learning differences and/or at-risk
  • Experience engaging with parents and families
  • Excellent verbal and written communication skills
  • Knowledge of learning strategies, study skills, and effective academic achievement strategies
  • Knowledge of college student development theory

Note: This position has a start date in August 2016.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: MentorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.

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Admission Counselor

As part of the undergraduate recruitment team, this position recruits and enrolls incoming undergraduate students as part of the overall admissions plan. The Admission Counselor is responsible for an assigned territory and for achieving enrollment goals for that territory. He/she develops lists of prospective students and develops, in addition to the established communication plan, individual communication plans to yield enrolled students.
Duties & Responsibilities:

  • Extensive travel to high schools and recruitment fairs to meet with prospective students;
  • Communicate on a regular basis via telephone, email, social media, and written correspondence with prospects, applicants, and incoming students to ensure attainment of his/her individual enrollment goals;
  • Monitor application files to ensure their completion, and reviews admission applications;
  • Communicate with guidance counselors, parents, teachers, alumni, athletic coaches, and other key influencers of prospective students;
  • Plan and participate in on-campus and off-campus programs hosted by the College to recruit students;
  • Work with NEC faculty and staff to coordinate recruitment efforts;
  • Write various correspondence and published materials as part of total promotional plan for admissions;
  • Collect and analyze data as part of ongoing assessment of recruitment program success and new developments in the marketplace;
  • Manage special projects, as assigned.

Minimum Requirements:

  • Bachelor’s degree
  • Proficiency with enterprise-wide database software applications, and data reporting capabilities
  • Excellent written and oral communication skills
  • High-energy disposition and goal-oriented work style
  • Ability to travel extensively
  • Valid driver’s license

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: AdmissionCounselorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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Assistant Director of Online Operations

The Assistant Director of Online Operations will play a key leadership and execution role for the School of Graduate and Professional Studies (GPS). This role will help manage the day-to-day business operations of the college’s undergraduate and graduate online programs. The Assistant Director will leverage their change management skills and experience to help execute the college’s transformation and growth strategy for online education. He/she will manage and grow the college’s relationships with our partners to maximize results in demand generation, enrollment growth and retention.

Duties & Responsibilities:

  • Lead cross-college Project Management Office (PMO) that drives inputs to online strategy and execution;
  • Manage multi-level relationships with key partners and vendors;
  • Evaluate and implement best practices for business process improvements in the admissions area;
  • Review applications and render admissions decisions for online applicants;
  • Support and guide students through the application process;
  • Act as liaison to the Technology team and establish technology requirements;
  • Assist in the implementation of a new CRM system that will be integrated into all key functions (inquiry, application, conversion, enrollment, retention, new student marketing, lead flow, website;
  • Actively engage academic and administrative leaders to build consensus on key issues related to online programs;
  • Monitor application files to ensure their completion and readiness for review;
  • Manage inquiries to achieve prompt contact and performance activity;
  • Plan and participate in on-and-off campus programs hosted by the college to recruit students;
  • Drive compelling content for the nec.edu website and digital marketing assets using marketing expertise;
  • Maintain inquiry database and reports;
  • Meet and exceed performance goals and metrics as determined by the VP of School of Graduate and Professional Studies.

Minimum Requirements:

  • Bachelor’s degree
  • Experience with high volume phone and email work
  • Minimum of 1 year relevant admissions experience
  • Previous experience with a CRM tool is preferred (Salesforce and Banner experience desired)
  • Excellent interpersonal and communication skills
  • Proficient in Microsoft Office products
  • Working knowledge of admission procedures
  • Strong organizational skills
  • Ability to handle multiple priorities, meet strict deadlines, and achieve defined goals

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: AsstDirGASearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.

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Assistant to the Division of Student Development

This position supports the daily operations of the Office of Student Development/Dean of Students Office, Diversity and Inclusion, Student Conduct, and the Office of International Programs.

Duties & Responsibilities:

  • Perform basic office duties including but not limited to:
    1. Phone calls, photocopying, typing minutes, mail/mailing/merges, ordering office supplies, purchase orders, check requests, reimbursement requests;
    2. Maintain shared drive folders;
    3. Monitor and track weekly budget reports;
    4. Be proficient in the use of Banner, including entering of data;
    5. Enter billings related to student conduct sanctions.
  • Collaborate with other areas of the College on special events as necessary, including student awards ceremonies;
  • Assist the Dean of Students with projects and initiatives including, but not limited to, student awards and recognitions, community-based programs, and creating reports as needed;
  • In conjunction with the Director of Conduct, the Wellness Center, and other constituents, track student conduct sanctions to ensure all parties are informed of a student’s progress on a sanction completion;
  • Assist with budget/financial paperwork: provide necessary support to directors and the Dean, monitor budgets, follow NEC business office procedures, and compile information to prepare reports.

Minimum Requirements:

  • Associate’s degree (Bachelor’s degree preferred)
  • 1-3 years’ administrative experience
  • Previous experience in an educational setting preferred
  • Proficient in Microsoft Office products (Excel, Word, Banner)
  • Ability to efficiently multitask and prioritize
  • Excellent communication skills

Note:This position begins on July 5, 2015. Part-time hours may be available prior to the full-time start date.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: AsstStudentDevSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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Director of Custom Education and Partnerships

The Director of Custom Education and Partnerships for the School of Graduate and Professional Studies (SGPS) will report to the Director of Online and Custom Education and work closely with the college’s senior leadership to establish and grow relationships with local, regional, national and international corporate and government organizations. The goal of this position is to build custom educational experiences for our partners that leverage the core values and mission of New England College. These custom experiences will be offered as both degree-bearing programs at the undergraduate and graduate levels; as well as non-degree programs designed specifically to meet the needs of an individual partner organization. New England College has a 10-year history of offering these customized programs and is planning to expand our focus on delivering affordable education with instruction onsite, near site, or online as an employee benefit. This position will play a crucial role in the organization in strengthening and extending our partner network and recruiting new organizations to participate in these custom programs.

Duties & Responsibilities:

      • Work collaboratively with the Director of Online and Custom Education and the VP of SGPS to create and implement a comprehensive partnership recruitment and management strategy;
      • Lead the overall recruitment efforts of corporate partnerships and their employees;
      • Identify new potential partners by conducting research, alumni networking, cold calling, and mining of online databases;
      • Create a wide pipeline of prospects interested in partnering to offer affordable education and instruction on-site, near-site, or online as an employee benefit;
      • Cultivate and grow existing partner relationships;
      • Contact and offer unique educational solutions to each potential partner to meet their individual needs and skills gaps;
      • Research, and understand the competitive landscape in order to position New England College positively and successfully, identifying unique selling propositions, messages and differentiators, and creating materials that uniquely position the partnership;
      • Build an industry-focused strategy that addresses the needs of healthcare, government, financial, manufacturing, technology and other types of companies;
      • Work with leadership to forecast enrollment and partnership targets; provide appropriate reporting on status;
      • Routinely track and record activity and information necessary on each account in the college’s CRM platform;
      • Develop contact strategy and execute follow-up actions to progress and sign partnership agreements and student enrollments;
      • Plan and participate in on and off campus recruitment events hosted by the college;
      • Leverage NEC faculty and staff to execute recruitment efforts;
      • Create a variety of correspondence and published materials as part of a total promotional plan for partnerships.

Minimum Requirements:

      • Bachelor’s degree required (Master’s preferred)
      • Prior successful experience developing corporate partnerships, preferably within higher education highly desirable
      • Outside sales experience considered
      • Experience using online tools to track information and measure results
      • Prior experience using a CRM preferred
      • Excellent interpersonal and communication skills
      • Proficient in Microsoft Office products (Word, Excel, PowerPoint, etc.)
      • Effective leadership and self-motivation skills, with the ability and flexibility to meet deadlines and goals in a fast paced environment
      • Willingness and ability to travel locally and regionally (day-trips) with some potential for national travel (infrequently)
      • Understanding of Customer Relationship Management (CRM) software

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DirGASearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.

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Graduate Admission Counselor

As part of the graduate recruitment team, this position recruits and enrolls incoming graduate students as part of the overall admissions plan for the School of Graduate and Professional Studies (GPS). The Admission Counselor is responsible for achieving enrollment goals for assigned online and ground-based programs. Travel as well as nights/weekend hours are an expected part of this position. Critical components of this position are communicating effectively and providing accurate information about New England College’s many graduate degrees, graduate certificates, and accelerated programs, admission policies and standards, and application processes.

Duties & Responsibilities:

          • Connect with prospective students and applicants via email, phone, and in person to provide exceptional service;
          • Advise prospective students to determine their educational goals and actively guide them through each phase of the admissions process, in addition to, enrollment, transferability and applicability of previous education;
          • Process leads and applications through Banner and CRM;
          • Monitor application files to ensure they are complete and ready for review;
          • Coordinate events and other hands-on approaches to recruit prospective students;
          • Evaluate application files in order to make application decisions;
          • Use critical thinking and problem solving skills to address and resolve student issues and ensure positive student experiences. Address potential and/or current student concerns and seek appropriate resolution to problems;
          • Identify ways to effectively market graduate programs that are online, low residency and on-campus through various mediums, which include but not limited to, social media and other forms of advertising;
          • Plan and participate in on- and off-campus programs hosted by the College to recruit students;
          • Work with NEC faculty and staff to coordinate recruitment efforts;
          • Assists in the revision of Graduate Admission literature;
          • Prepare a variety of correspondence and published materials as part of total promotional plan for admissions;
          • Collect and analyze data as part of ongoing assessment of recruitment program success and new development in the marketplace.

Minimum Requirements:

          • Bachelor’s degree (Master’s preferred)
          • Minimum of 2 years’ relevant experience in admissions and working with online programs
          • Experience with Banner and a CRM tool is preferred
          • Excellent interpersonal and communication skills
          • Proficient in Microsoft Office products (Excel, Word, PowerPoint, Outlook)
          • Should be detail-oriented, and have the ability to organize effectively
          • Must demonstrate ability to work effectively both independently and as part of a team
          • Ability to resolve problems and to develop relevant alternatives and recommendations

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: GACounselorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Head Coach – Men’s Rugby

This position effectively organizes and instructs all phases of a competitive Division I club men’s rugby program, which includes, coaching, recruiting, scheduling, roster and budget management, academic support, fundraising, alumni engagement, community outreach, supervising assistant coaches and ensuring that the program operates within the spirit and intent of league/ conference rules and regulations.
Duties & Responsibilities:

          • Recruit student athletes. Contact and visit high schools, tournaments, showcases and summer camps; evaluate athletic performance and potential; meet with students, parents, coaches, guidance counselors to discuss the NEC athletic and academic programs; do background research on students to assess likelihood of succeeding academically and socially at NEC, in addition to athletically; coordinate recruitment efforts with admissions office;
          • Mentor students-athletes to augment and sustain retention rates, in addition to serving as a leader in the transformative education process. Interact with students and assist in their growth and development; effectively support team and departmental discipline procedures; provide appropriate academic support and counseling; assist in career counseling of individual student-athletes;
          • Prepare teams for competition. Select, prepare and direct athletic teams for practices and games, including assessing opposing teams; utilize knowledge of exercise science to ensure proper physical readiness of team members;
          • Assist in carrying out various administrative functions in the department as assigned. Supervise part-time, volunteer and student employees; oversee home event management as necessary; manage game scheduling; stay current on relevant NEC and conference rules and enforce the spirit, as well as the letter of those rules;
          • Assist in the fiscal management of the athletic team(s) coached. Participate in team budget preparation; manage cash and receipts for team travel; set budget for training trips; oversee fund raising necessary to supplement sport budget; follow NEC guidelines for fiscal procedures;
          • Serve as active member of the department and NEC community. Initiate and participate in various community service activities; attend department meetings; actively pursue opportunities to serve NEC in areas outside the athletic department; develop and implement department public relations in conjunction with the sports information director.

Minimum Requirements:

          • Bachelor’s degree (Master’s degree preferred)
          • 3-5 years of college-level playing experience at the 7’s and 15’s
          • 1 or more years of high school, club and/or college coaching experience preferred
          • A combination of education and experience from which comparable knowledge and skills are acquired may also be acceptable
          • Flexibility to work between academic year calendars for recruiting and pre-season planning
          • Flexible hours including evenings and weekends

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: MensRugbyCoachSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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Head Coach – Women’s Volleyball

New England College is seeking a full-time head women’s volleyball coach to lead its new varsity program. The Head Coach will have one full year to recruit and build a team, and the team will commence play in the fall 2017 as a member of the North Atlantic Conference.

The Head Coach of Women’s Volleyball manages all aspects of the women’s volleyball program with emphasis on recruiting, enrolling, educating, retaining, and graduating highly-qualified student-athletes. The Head Coach of Women’s Volleyball creates a positive, winning culture and an exceptional student-athlete experience; and ensures that the New England College women’s volleyball program is administered with full commitment to compliance with all institutional, conference, and NCAA rules and regulations.

Duties & Responsibilities:

          • Administers and develops all aspects of the NCAA Division III women’s volleyball program;
          • Successfully recruits highly-qualified student athletes on a national level who possess outstanding academic achievement, character, and athletic skill;
          • Ensures a highly-competitive team with a full roster on an annual basis;
          • Mentors and leads student-athletes to augment and sustain retention rates;
          • Manages the women’s volleyball budget and oversees fundraising for the program;
          • Successfully and strategically creates a challenging and competitive game schedule;
          • Coordinates and oversees all team travel and recruiting trips;
          • Evaluates equipment and uniform needs, manages existing equipment and uniforms, and purchases new equipment and uniforms;
          • Plans and executes practice sessions that challenge student-athletes and develop their skills and team play;
          • Organizes and teaches individual skill instruction for players;
          • Scouts opponents and develops and implements successful game strategies;
          • Markets and directs on-campus women’s volleyball camps and clinics;
          • Provides appropriate academic monitoring, support and counseling for student-athletes;
          • Coordinates and manages multiple social media platforms to promote the team;
          • Effectively supports team and departmental discipline procedures;
          • Coordinates team community service projects;
          • Supervises and mentors assistant coaches.

Minimum Requirements:

          • Bachelor’s degree is required (Master’s degree is preferred)
          • A minimum of three years of demonstrated recruiting and coaching experience and success at the college level
          • 2-4 years of college-level playing experience
          • Knowledge of NCAA Division III rules and regulations
          • Excellent communication skills
          • Strong recruiting skills at the college level
          • Strong administrative skills with the ability to manage a competitive college program
          • CPR/AED certifications required within one month of appointment
          • Flexible hours, including evenings/ weekends. Travel required.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: VolleyballSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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International Student Advisor

The International Student Advisor provides direct immigration-related advising to international students at the college, with a focus on maintaining and tracking immigration information for all F-1 students.

Duties & Responsibilities:

          • Advise international students regarding immigration rules and regulations and serve as a main contact for questions;
          • Serve as a Designated School Official (DSO) to federal programs governing the support of international students;
          • Create, update, and manage records in the SEVIS system;
          • Assist with planning and implementation of international student orientation processes;
          • Create, update, and manage records in the federally-administered SEVIS system;
          • Liaise with other departments to confirm and verify student attendance and related data;
          • Co-advise International Student Associate and support international programming efforts;
          • Maintain immigration-related student files in compliance with regulations;
          • Coordinate and implement events that support the educational, cultural and social needs of the students;
          • Advise students on employment preparation, timelines and regulatory requirements.

Minimum Requirements:

          • Bachelor’s degree (Master degree in a related field strongly preferred)
          • Experience interacting with SEVIS strongly preferred
          • Experience working with international students or clients
          • Ability to meet regulatory eligibility to be a DSO/ARO
          • Knowledge of immigration-related law, Dept. of Homeland Security, Dept. of State regulations and procedures
          • Cross-cultural communication skills
          • Proficient in Microsoft Office products (Excel, Word, Banner)
          • Ability to efficiently multitask and prioritize with demanding timeframes
          • Strong analytical problem solving, and organization skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: IntAdvisorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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Professional Tutor

This position serves as an academic tutor for the Pathways-Tutoring Center, providing one-on-one and small group, scheduled and drop-in tutoring sessions to all student populations at New England College. The Professional Tutor works with students, faculty members, Pathways staff, Librarians, Mentors, and other members of the New England College community.

This is a nine-month, academic year position.

Duties & Responsibilities:

      • Provide day-to-day academic support to all student populations at NEC, including students with learning disabilities and students for whom English is not their primary language;
      • Provide general tutoring in such areas as writing development, time-management, study techniques, testing-taking strategies, and goal-setting processes, as well as subject tutoring in the academic disciplines;
      • Promote definable learning strategies which promote academic success and independent learning;
      • Tutor in a variety of settings, including individual, group, drop-in, class-visitation, online, and workshops to all student populations at New England College;
      • Aid in college-wide efforts to promote retention through student academic success and student engagement within the NEC community;
      • Assist with training and overseeing peer (student) tutors;
      • Engage in ongoing training and professional development opportunities;
      • Operate according to established “systems,” general policies and procedures within the Pathways-Tutoring Center and the umbrella of the Pathways-Academic Success Services;
      • Promote and provide additional services within the Pathways-Tutoring Center and the Pathways-Academic Success Services, as well as within the College at large as assigned by Lead Professional Tutor.

Minimum Requirements:

          • Bachelor’s degree in related field; (Master’s preferred)
          • 2-3 years across all areas:
            1. Teaching diverse student populations
            2. Teaching with expertise in one or more academic subject areas
            3. Working with students with learning differences
            4. Working with ESL students
            5. Academic counseling/ mentoring/coaching/training/ advising
          • Strong reading, writing, editing, and proofreading skills
          • Knowledge of learning strategies, study skills, and effective academic achievement strategies
          • Excellent interpersonal and communication skills
          • Supervisory skills
          • Library research skills (preferred)

Note: This position has a start date in August 2016.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ProfTutorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Safety Officer

This position provides for the safety and well-being of students, faculty, staff and property through enforcement of college policies and procedures.

Duties & Responsibilities:

  • Perform routine patrols of on-campus buildings and the near off-campus areas;
  • Respond to routine (e.g., safety escorts and transports, building let-ins, vehicle jumpstarts) and emergency (e.g., medical matters, fire alarms) calls for assistance;
  • Conduct investigations and document violations of college policy and other events by producing written incident reports;
  • Lock and unlock campus buildings and offices (as necessary);
  • Enforce parking policies through issuance of parking tickets and towing of autos when necessary;
  • Handle routine and emergency traffic;
  • Assist in the college’s snow removal process by helping coordinate vehicular evacuations of lots designated for snow removal;
  • Work closely with members of the local police and fire departments on matters of mutual concern relating to the safety of the campus community.

Minimum Requirements:

  • High school diploma or GED
  • Security experience (preferred)
  • Strong interpersonal and communication skills
  • Ability to:
    1. Maintain confidential information
    2. Exercise sound judgment and work independently
    3. Multitask in often time stressful situations
  • Availability and willingness to work a wide variety of shifts, including late night/early morning and weekend hours
  • Valid driver’s license with favorable driving record
  • Proficient in MS Office products (Word, PowerPoint, Excel, Outlook)
  • Working knowledge of computer- aided dispatch and records management programs (preferred)

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: OfficerSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Transcript Evaluation Coordinator

This position is responsible for administering a comprehensive system of transcript evaluation for students, evaluating transcripts of potential transfer students in all undergraduate programs and graduate programs, interfacing with on- and off-campus stakeholders to help the institution reach transfer enrollment goals.

Duties & Responsibilities:

      • Determine if institutions are accredited; evaluate transfer transcript coursework in undergraduate, online continuing education, and graduate programs (both online and residential) for New England College equivalencies;
      • Work with the academic community to design efficient and effective transfer tools and products;
      • Visit other colleges and develop a comprehensive set of procedures that complement/enhance recruitment efforts for transfer students (e.g. increase equivalencies from colleges, expand web usage as a transfer tool, incorporate program evaluation into transfer process.);
      • Attend on- and off-campus transfer, admissions, and orientation days in conjunction with campus admissions staff and other staff;
      • Enter course equivalencies of transfer courses into Banner;
      • Provide Transfer Credit forms (TCE) to Admissions (Graduate and Undergraduate);
      • Evaluate Military training for veterans and active duty military;
      • Evaluate international transcripts;
      • Approve courses taken at other institutions by matriculating students enrolled at NEC.

Minimum Requirements:

      • Bachelor’s degree
      • 1-3 years’ experience in a registrar’s or admission office
      • Banner experience (preferred)
      • Demonstrated ability to:
        1. Accurately evaluate diverse curriculums that exist and appropriately place them within NEC’s curriculum
        2. Effectively work with faculty and program directors concerning transfer credit
        3. Detect fraudulent transcripts and ‘institutions’
        4. Work with students concerning transfer course evaluation
        5. Conduct independent research
      • Training design and implementation
      • Policy and procedure development, implementation and evaluation

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: TranscriptCoordSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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