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Staff Openings

Director of Graduate Admission

This position is responsible for managing the operations of the office of graduate admission ensuring that enrollment and academic standard goals are met.  Working closely with the Associate Vice President of Admission, the Director helps to develop the strategic and operations plan for graduate admission. Reporting and achieving revenue targets is a key role of this position.

Duties & Responsibilities:

  • Manage application process for all graduate programs; ensure accurate entry and management of records into Banner and Intelliworks (CRM); facilitate admission review and communication; work with marketing and recruitment partners and program directors to complete application cycle;
  • Manage the activities of enrollment counselors;
  • Assist prospective students with application completion; respond to inquiries about graduate programs and application status;
  • Facilitate international student enrollment by serving as a Designated School Official and processing necessary immigration paperwork and enrollment reporting;
  • Serve as member of Graduate School and College committees related to position;
  • Assist in the admission process for any on-site cohorts and act as a liaison between subject matter experts, organizations and graduate student services;
  • Reporting on the weekly admission activity, projections for the fiscal year and other reports as requested;
  • Meeting annual revenue goals;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree required, Master’s degree preferred.
  • 3-5 years admissions experience, preferably at the Graduate School level.
  • 3-5 years supervisory experience
  • Microsoft Office Products
  • Banner Experience preferred

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: GradDirectorSearch@nec.edu

Review of application materials begins immediately and will continue until the position is filled.  Top

 

Head Ski Coach/ Sports Information Assistant

Start Date: January 5, 2015

This position effectively organizes and instructs all phases of a competitive Division III varsity athletic program, which includes coaching, recruiting, retention, budget management, administrative duties, and ensuring that the program operates within the spirit and intent of NCAA and league/ conference rules and regulations. In addition, this position works with the college’s Director of Sports Information to manage sports information needs and projects for the Department of Athletics.

Duties & Responsibilities:

  • Recruit student athletes. Contact and visit high schools, tournaments, showcases and summer camps; evaluate athletic performance and potential; meet with students, parents, coaches, guidance counselors to discuss the NEC athletic and academic programs; do background research on students to assess likelihood of succeeding academically and socially at NEC, in addition to athletically; coordinate recruitment efforts with admissions office;
  • Mentor students-athletes to augment and sustain retention rates, in addition to serving as a leader in the transformative education process. Interact with students and assist in their growth and development; effectively support team and departmental discipline procedures; provide appropriate academic support and counseling; assist in career counseling of individual student-athletes;
  • Prepares teams for competition. Select, prepare and direct athletic teams for practices and games, including assessing opposing teams; utilize knowledge of exercise science to ensure proper physical readiness of team members;
  • Assist in carrying out various administrative functions in the department as assigned. Supervise part-time, volunteer and student employees; oversee home event management as necessary; manage game scheduling; stay current on relevant NEC, conference and NCAA rules and enforce the spirit, as well as the letter of those rules;
  • Assist in the fiscal management of the athletic team(s) coached. Participate in team budget preparation; manage cash and receipts for team travel; set budget for training trips; oversee fund raising necessary to supplement sport budget; follow NEC guidelines for fiscal procedures;
  • Assist the Director of Sports Information in all areas pertaining to the publicity and promotion of New England College’s athletic program, including serving as the primary game‐day contact for selected sports (e.g., compiling in-game statistics, writing game recaps, updating media outlets, website maintenance and use of social media platforms).
  • Serve as active member of the department and NEC community. Initiate and participate in various community service activities; attend department meetings; actively pursue opportunities to serve NEC in areas outside the athletic department; develop and implement department public relations in conjunction with the sports information director;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree (Master’s preferred)
  • 2 – 4 years of college-level playing experience
  • 1 or more years of high school, club and/or college coaching experience
  • Flexibility to work between academic year calendars for recruiting and pre-season planning.
  • Flexible hours including evenings and weekends

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: skisearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
Top

 

Administrative Assistant

Part of the administrative support team for Academic Affairs, this position assists in day-to-day operations of the Office of Academic Affairs and his/her assigned Division.

Duties & Responsibilities:

Aid in the ongoing, administrative functioning of Academic Affairs:

  • Perform basic office duties including  but not limited to:
    • Phone calls, photocopying, typing minutes, mail/mailing/merges, ordering office supplies, purchase orders, check requests, reimbursement requests;
    • Maintain shared drive folders;
    • Track and electronically file incoming syllabi (cross-referencing with the Course Schedule/Guide for all programs to which the individual is assigned (graduate, undergraduate, BISK, doctorate);
    • Electronically file/keep track of faculty information forms, resumes, Faculty Activities Reports, auditing files, etc.
    • Organize, prepare, and process Student Evaluations for faculty;
    • Monitor and track weekly budget reports;
    • Be proficient in the use of Banner, enter data, and create reports as needed.
  • Work with the faculty, students, & Registrar’s Office re: directed studies, independent studies, internships, petitions; responsible for keeping & updating a spreadsheet with the necessary information;
  • Coordinate with faculty, staff, community members, & students on college wide events and meetings;
  • Other duties as assigned.

Assist the administrative functioning of an assigned Division, by completing the following duties:

  • Work closely with the Associate Dean to:
    • Coordinate and maintain systems for collecting data about the programs in the Division, students, faculty, and other elements that can inform the decision-making process for the Division/Programs/College;
    • Implement programs that support the students in the Division including advising, applying to the major, steps to complete the major, steps to apply for certification (if appropriate), etc.;
    • Maintain information about partnership relationships and the various ways these relationships can be used by the faculty and students in the Division;
    • Identify placement opportunities in partnerships, develop and maintain a database of these opportunities and share these with the faculty to support the immersion program;
    • Maintain a database of adjunct faculty, trainings to support them as faculty at NEC, develop and maintain a space for when they are on campus; provide reach out services to ensure each adjunct faculty member has his/her questions answered and feels supported by the Division/College;
    • Other duties as assigned.

Minimum Requirements:

  • Associate’s degree
  • 1-3 years experience as an administrative assistant
  • Proficient in Microsoft Office products  (Excel, Word, Banner)
  • Ability to efficiently multitask and prioritize
  • Excellent communication skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to academicsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.  Top

 

Advancement Administrative Assistant

Reporting to the Director of Development, this position is responsible for office management and providing direct administrative support to Advancement staff, and helping to ensure the smooth functioning of the Office of Advancement and Alumni Relations.

Duties and Responsibilities:

  • Support day-to-day operations of the Advancement office and provide direct administrative support to Advancement staff  including but not limited to: greet and host alumni visitors, answer phones, filing, answer inquiries and requests, process incoming and outgoing mail, prepare correspondence/ meeting minutes/ reports (e.g., annual reviews), maintain inventory of office and correspondence supplies, collect timesheets, request work orders;
  • Maintain the overall calendar for the Advancement Office and provide regular reminders to staff for tasks, meetings, travel, vacation, etc., primarily from annual operations plan;
  • Assist with budget/financial paperwork including:  open/process purchase orders/invoices,  monitor weekly budget reports,  answer questions regarding specific expenses or purchases;
  • Actively input gift details, schedule and manage appropriate acknowledgement process, and provide assistance to all matters concerning gift entry, processing, and stewardship;
  • Prepare reports as appropriate, for fundraising, alumni relations, or related events or activities;
  • Assist with events and special projects as assigned by Director of Development;
  • Other duties as assigned.

Requirements:

  • Associate’s degree in Business or other related field, (Bachelor degree preferred)
  • 2+ years experience in office management and/or administrative support
  • Proficient in MS Office products (Microsoft Word, PowerPoint, Excel and Outlook)
  • Strong communication and organization skills, attention to detail, and ability to anticipate needs
  • Highly professional demeanor and respect for confidentiality
  • Familiarity with Banner Advancement database or similar fundraising database program (preferred), or willingness and ability to learn database
  • Resilient with a high level of personal integrity and action-oriented work ethic
  • Ability to handle multiple priorities, meet strict deadlines, and achieve defined goals

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to advsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.  Top

 

Campus Safety Dispatcher

Reporting to the Lead Dispatcher, This position provides for the safety and well being of students, faculty, staff and property by supplementing the efforts of Campus Safety officers.  This position operates the Communications Center of the Campus Safety department, including answering telephones, two-way radios and campus Blue Phones in oftentimes stressful situations.

Duties and Responsibilities

  • Function in a multitask environment and answer routine, business and emergency phone calls from a multi-line phone(s);
  • Answer routine and emergency radio traffic by communicating with officers, other departments and outside agencies;
  • Run Microsoft-based database applications to log all dispatch information & access computerized campus information to assist officer’s field efforts (e.g., campus motor vehicle records, student social records);
  • Document activities/ actions of Campus Safety officers, including building opening and closing times, safety transports and escorts, building let-ins and other Campus Safety services;
  • Monitor campus alarm systems and direct officers’ response;
  • Notify local police and fire officials when necessary & monitor police/fire department scanner for activity occurring in local area;
  • Serve as a receptionist/resource person for walk-ins needing information, directions or other types of customer service;
  • Other duties as assigned.

Requirements

  • High school diploma or GED
  • 1 year experience preferred, not required
  • Proficient with Microsoft Office products
  • Excellent interpersonal and communication skills
  • Ability to maintain confidential information
  • Ability to handle multiple, simultaneous responsibilities
  • Availability to work flexible shifts and hours

To Apply

Submit a cover letter, resume, list of three references (names and contact information) and complete our Application for Employment and e-mail it to: dispsearch@nec.edu.

Review of application materials will begin immediately and will continue until the position is filled.   Top

 

Campus Safety Officer

 Start Date: October 1, 2014

Reporting to the Lead Campus Safety Officer, this position provides for the safety and well being of students, faculty, staff and property through enforcement of college policies and procedures as well as supporting the Communications Center of the Campus Safety department (e.g., answering telephones, two-way radios).

Duties & Responsibilities:

  • Perform routine patrols of on-campus buildings and the near off-campus areas;
  • Respond to routine (e.g., safety escorts and transports, building let-ins, vehicle jumpstarts) and emergency (e.g., medical matters, fire alarms) calls for assistance;
  • Conduct investigations and document violations of college policy and other events by producing written incident reports;
  • Lock and unlock campus buildings and offices (as necessary);
  • Enforce parking policies through issuance of parking tickets and towing of autos when necessary;
  • Handle routine and emergency traffic;
  • Assist in the college’s snow removal process by helping coordinate vehicular evacuations of lots designated for snow removal;
  • Work closely with members of the local police and fire departments on matters of mutual concern relating to the safety of the campus community;
  • Other duties as assigned.
  • Function in a multitask environment and answer routine, business and emergency phone calls from a multi-line phone(s);
  • Answer routine and emergency radio traffic by communicating with officers, other departments and outside agencies;

Minimum Requirements:

  • High school diploma or GED
  • Strong interpersonal and communication skills
  • Ability to:
    • Maintain confidential information
    • Exercise sound judgement and work independently
    • Multitask in often time stressful situations
  • Valid driver’s license with favorable driving record
  • Availability and willingness to work a wide variety of shifts, including late night/early morning and weekend hours
  • Proficient in MS Office products (Word, PowerPoint, Excel, Outlook)
  • Working knowledge of computer- aided dispatch and records management programs (preferred)

To Apply:

Please email a cover letter, resume and list of three references (name and contact information) to officersearch@nec.edu.

Review of application materials will begin immediately and will continue until the position is filled.   Top

 

Enrollment Operations and Systems Manager

This position is responsible for managing the database for undergraduate admission, executing both incoming and outgoing communication with prospective students, generating reports, and integrating processes and data flow to help the College achieve enrollment objectives.

Duties & Responsibilities:

  • Serve as a member of the enrollment team with direct input and responsibility for recruitment and enrollment goals;
  • Assist in data driven decisions by creating weekly funnel reports and a variety of standard and custom reports;
  • Coordinate mailings (print and email) to prospective students and other constituents;
  • Serve as the primary manager and internal trainer for the Customer Relationship Management (CRM) system and the document management system.
  • Work with external vendors for the exchange of prospective student data for student recruitment;
  • Work with College IT staff on the integration of data between Ellucian Banner and the CRM system;
  • Train admission staff members on the efficient usage of these systems as student recruitment tools; and interacts with other departments on campus to facilitate efficient processes for admission and enrollment;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree
  • Three to five years of related experience, preferably in an admissions setting
  • 3+ year(s) of  supervisory experience
  • Demonstrated experience with enrollment information systems (preferably including CRM experience) and electronic file management, supervision and management
  • Knowledge of Argos (or similar database reporting tool)
  • Excellent analytical, communication, and problem-solving skills
  • High level of initiative and ability to work independently
  • Strong teamwork and interpersonal skills
  • Proficient in MSOffice products including Word, Excel

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: admissionsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.   Top

 

Graduate Admission Counselor

As part of the graduate recruitment team this position recruits and enrolls incoming graduate students as part of the overall admissions plan.  The Admission Counselor is responsible for achieving enrollment goals for various programs.  Travel as well as nights/weekend hours are an expected part of this position.

Duties and Responsibilities:

  • Evaluate application files in order to make an application decisions;
  • Monitor application files to ensure they are complete and ready for review;
  • Communicate with prospective students;
  • Plan and participate in on- and off-campus programs hosted by the College to recruit students;
  • Work  with NEC faculty and staff to coordinate recruitment efforts;
  • Prepare a variety of correspondence and published materials as part of total promotional plan for admissions;
  • Collect and analyze data as part of ongoing assessment of recruitment program success and new development in the marketplace;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree (Master’s preferred)
  • Minimum of 2 years relevant admissions experience
  • Experience with a CRM tool is preferred
  • Excellent interpersonal and communication skills
  • Proficient in Microsoft Office products (Excel, Word, PowerPoint, Outlook)

To Apply:
Email a cover letter, resume, and list of three references (names and contact information) to: gradcounselorsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.  Top

 

Mail & Copy Center Supervisor

The primary objective of this position is to work with the Controller/Director of Administration to oversee and coordinate all mail center responsibilities in accordance with postal and various carrier regulations.  Budget administration, supervision of mail center staff, maintenance of the postal boxes, and the various machines are also a responsibility of this position.

Duties & Responsibilities:

  • Oversee mail center operations in accordance with postal and various carrier regulations. Maintain updated rate information for all carriers;
  • Oversee the campus mail system including sorting and distribution of all College mail, forward student mail as instructed and act as a liaison for external carriers;
  • Oversee the timely and accurate completion of copy and print jobs;
  • Administrative duties include budget administration. Process department billings and invoices for payment to vendors.  Procure funds to cover postage,  Tracking of student and faculty box numbers and addresses for forwarding mail;
  • Maintain and repair postal boxes. Operate postal meter system, scale, fax machine and cash register;
  • Maintain all copy machines and provide appropriate supplies by ordering sufficient paper and toner;
  • Prepare bulk mailings as directed;
  • Other duties as assigned.

Minimum Requirements:

  • Associate’s degree in Business Administration or related field required; Bachelor’s degree preferred.
  • 2-3 years supervisory experience
  • 2-3 years experience in a mail room and/or print & copy center
  • Microsoft Office products
  • Ability to multi-task
  • Strong oral and written communication skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: comsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.   Top

 

Office Manager | NEC Concord (part-time)

This position (budgeted to work 25 hours per week) provides office management and administrative support for the NEC-Concord location and supports administrative functions related to the Concord-Initiative.

Duties & Responsibilities:

  • Support the Director of the Concord Initiative and the Office of Academic Affairs;
  • Perform basic office duties (phone calls, photocopying , data entry, mail/mailings/merges, ordering & retrieving office supplies, maintenance of schedules, files and correspondence);
  • May assist in data entry of student NEC-Concord internships/community partnerships;
  • Assist in coordinating events for  NEC-Concord and  booking use of NEC-Concord space, as needed;
  • Answer questions about New England College and document/log questions to be referred;
  • Open and close the NEC-Concord site;
  • Other duties, as assigned.

Minimum Requirements:

  • Associate’s degree
  • 3-5 years experience in an office environment, preferably in an academic or non-profit organization
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office products
  • Ability to problem-solve effectively

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: concordbsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.   Top

 

Pathways Administrative Assistant

This position provides administrative assistance to Pathways-Academic Success Services and the Associate Dean of Academic Services.

Duties & Responsibilities:

  • Assist the Directors of Pathways- Academic Success Services and the Associate Dean of Academic Services in the day-to-day administration of  Pathways-Academic Success Services;
  • Interact with faculty, staff, students and families regarding sensitive information related to advising, academics, academic support, tutoring, mentoring, PASS programs, disability services and career and life planning issues, as well as other student issues;
  • Coordinate Pathways budgeting (e.g., creating POs, tracking shipments and payments, Check Requests, Reimbursement Requests, etc.);
  • Coordinate mailings associated with pre-registration, retention initiatives, recruitment, NEWS Indicators, mid-semester grades, academic sanctions, student absences, Pathways events, advising, Career and Life planning events, Mentoring programming, PASS students, tutoring, new student registration, etc.;
  • Produce and update all materials for distribution by Pathways-Academic Support Services events and general operations (e.g., lists, letters, transcripts, notices, posters, flyers, etc.);
  • Assist with collection of information regarding student outreach using a variety of tools including direct contact with faculty, staff, mentors, tutors and other employees;
  • Hire and supervise work study students;
  • Provide accurate information regarding Pathways and College policies and procedures;
  • Aid in College wide retention efforts which promote retention through student academic success and student engagement within the NEC community;
  • Greet and welcome all visitors to Pathways;
  • Other duties as assigned.

Minimum Requirements:

  • Associate’s degree (Bachelor’s degree preferred)
  • 1-3 years in administrative support
  • Excellent communication skills
  • Proficient with MS Office products
  • Demonstrated ability to efficiently multitask and prioritize
  • Detail-oriented
  • Proficient with Banner software skills (Highly Preferred)

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: adminasstsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.   Top

 

Student Support Specialist

Reporting to the Assistant Director of Student Financial Services, this position provides high-quality customer service to NEC families regarding student financial aid and billing.

Duties and Responsibilities:

  • Effectively and accurately communicate Federal and institutional financial aid/billing policies and procedures;
  • Assist students to obtain all available funding to help cover account balances;
  • Process and reconcile all payments;
  • Other duties as assigned.

Minimum Requirements:

  • Associate’s degree in Business, Finance or related field
  • 1-3 years experience in customer service and proficiency with Microsoft Office products
  • Preference will be given to those individuals with experience working in a business office

To Apply:
Email a cover letter, resume and list of three references (names & contact information) to: finaidsearch@nec.edu.

Review of application materials will begin immediately and will continue until the position is filled.  Top