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Staff Openings

 

Administrative Assistant to Senior Vice President/CFO

This position provides direct administrative support to the Senior Vice President (VP), including the primary objectives of assisting the Senior VP in his/her daily work to make certain that identified priorities are addressed in a timely fashion and helping to ensure that use of the Senior VP’s time is focused on critical, strategic issues.

Duties & Responsibilities:

  • Provide direct administrative support to Senior Vice President including but not limited to: maintaining the Senior VP’s calendar and schedule, organizing travel plans, opening, sorting and prioritizing incoming mail, filing, answering the phone, generating letters/memos and preparing correspondence;
  • Prepare and distribute agenda and other materials including taking minutes for meetings called by or staffed by the Senior VP (e.g., Trustee meetings, Budget Advisory Committee);
  • Support Senior VP with special projects (e.g., gathering background information, researching issues, preparing executive summaries, reports,  and other materials, coordinating with other departments to secure materials requested);
  • Support Senior VP with  budget requests, allocations, and documentation;
  • Coordinate the submissions of data and/or materials/collections to ensure compliance and documentation related to federal, state, and regional regulatory reporting requirements, including various compliance reporting (working with the CFO;
  • Assist in the coordination of the annual A-133, 403(b) and financial audit;
  • Coordinate scheduling of outside vendor work to ensure efficient use of resources (e.g., phone and data lines);
  • Handle confidential matters for the Senior VP, as requested, including interactions with departments within the Finance and Administration division and throughout the College;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s Degree
  • 2-3 years relevant clerical and administrative experience in administrative assistant role
  • Experience  in a higher education setting (preferred)
  • Experience in administrative and personnel management, strategic data management, project planning and management,  and  budget planning and management
  • Excellent written/verbal communication skills
  • Keen attention to detail
  • General understanding of accounting terminology
  • Strong computer skills: Proficient in MS Office products (Microsoft Word, PowerPoint, and Excel); Banner skills preferred
  • Excellent organizational and prioritization skills, with the ability to balance multiple issues and projects in a fast paced environment
  • Ability to work independently
  • Sensitivity and discretion with regard to confidential information
  • Ability to interact positively with a wide range of key constituents
  • Punctuality

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: svpsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.   Top

 

 

 

Associate Director of Undergraduate Admission

This position recruits and enrolls new undergraduate students and meets the institution’s enrollment objectives for incoming students, both in terms of quality, quantity, and diversity.  In addition, the Associate Director manages part of the annual admission plan, in addition to regular admission counselor duties: recruiting and interviewing prospective students, evaluating applications, and yielding deposits from an assigned territory.

Duties & Responsibilities:

  • Manage inquiries and applications from transfer students; evaluate transcripts and provide unofficial recommendation regarding transfer credits; maintain communication with 2-year colleges, plan and implement promotions such as periodic mailings, advertisements, and open houses specifically for transfers;
  • Manage inquiries and applicants for assigned freshman territories for applications, and ensure enrollment goals for territories. This includes promotional activities as well as file assessment responsibilities;
  • Oversee all admission operational aspects, working with the Admission Office Manager, to ensure efficient and timely processing of all data, documents, and electronic information, and ensure that interaction between Admission and various administrative offices is efficient and that clear communication is maintained;
  • Manage NEC-Plus program applications and enrollment for new students;
  • Monitor database management in Admissions, and related electronic activities, including email projects, website interface, etc.;
  • Prepare weekly reports and meet to discuss progress;
  • Other duties as assigned.

 Minimum Requirements:

  • Bachelor’s degree (Master’s preferred)
  • 5 -7 years of progressive experience in admissions
  • 3+ year supervisory experience
  • Valid NH driver’s license and passport required and the ability to participate in extensive travel
  • Detail-oriented self-starter with strong organization skills
  • Excellent communication skills (in person and in writing) including public speaking
  • Proficient with Banner software and enterprise-wide database software applications and data reporting

 To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ASSOCsearch@nec.edu.

 

Review of application materials begins immediately and will continue until the position is filled.    Top

 

Campus Safety Officer

Reporting to the Lead Campus Safety Officer, this position provides for the safety and well being of students, faculty, staff and property through enforcement of college policies and procedures as well as supporting the Communications Center of the Campus Safety department (e.g., answering telephones, two-way radios).

Duties & Responsibilities:

  • Perform routine patrols of on-campus buildings and the near off-campus areas;
  • Respond to routine (e.g., safety escorts and transports, building let-ins, vehicle jumpstarts) and emergency (e.g., medical matters, fire alarms) calls for assistance;
  • Conduct investigations and document violations of college policy and other events by producing written incident reports;
  • Lock and unlock campus buildings and offices (as necessary);
  • Enforce parking policies through issuance of parking tickets and towing of autos when necessary;
  • Handle routine and emergency traffic;
  • Assist in the college’s snow removal process by helping coordinate vehicular evacuations of lots designated for snow removal;
  • Work closely with members of the local police and fire departments on matters of mutual concern relating to the safety of the campus community;
  • Function in a multitask environment and answer routine, business and emergency phone calls from a multi-line phone(s);
  • Answer routine and emergency radio traffic by communicating with officers, other departments and outside agencies;
  • Other duties as assigned.

Minimum Requirements:

  • High school diploma or GED
  • Strong interpersonal and communication skills
  • Ability to:
    • Maintain confidential information
    • Exercise sound judgement and work independently
    • Multitask in often time stressful situations
  • Valid driver’s license with favorable driving record
  • Availability and willingness to work a wide variety of shifts, including late night/early morning and weekend hours
  • Proficient in MS Office products (Word, PowerPoint, Excel, Outlook)
  • Working knowledge of computer- aided dispatch and records management programs (preferred)

To Apply:
Please email a cover letter, resume and list of three references (name and contact information) to OFFICERsearch@nec.edu.
Review of application materials will begin immediately and will continue until the position is filled.     Top

 

 

Dean of Students

This position plans and implements a comprehensive student engagement program which is well integrated with the mission and core values of New England College.  Responsible for Student Involvement including Greek Life, Residential Life and Housing, Campus Safety, and Wellness Center, with a strong tie to academic affairs.

 Duties & Responsibilities:

  • Supervise and administer all aspects of Student Development services including: Student Involvement, Greek Life, Residential Life & Housing, Campus Safety, Wellness Center, and student programs and staff;
  • Coordinate the College’s work in Student Development services for a consistency of vision and approaches and integrate a shared student-centered philosophy with Pathways Academic Success Services;
  • Provide leadership in and be responsible for the development, implementation and evaluation of policies and regulations pertaining to student life, especially those related to alcohol and drug usage, student conduct and student residences, and Title IX compliance, and modify policies as developments in higher education occur;
  • Represent the college in working with a wide range of individuals and organizations outside of the college, including parents, community members, and representatives of other institutions;
  • Regularly attend student events, community activities and have a strong presence on campus – particularly with the student body;
  • Develop, implement and administer appropriate record keeping and reporting systems for Student Development departments;
  • Administer the student judicial system, student disciplinary procedures, and the code of conduct;
  • Working closely with the Provost, develop clear retention strategies/ programs related to returning student enrollment projections, develop housing occupancy plans to be used in campus-wide budget creation, create strategies to grow revenue and exceed budgetary housing and board goals, and consistently use data to make informed and well-reasoned decisions that have a positive impact on retention;
  • Serve on institutional committees such as the Provost’s Council, Academic Leadership Committee and Budget Advisory Council;
  • Lead efforts to identify and act on issues related to student engagement, at-risk populations, retention/persistence, and community building;
  • Identify and develop new initiatives for student orientation, first-year student programs, engagement and culture;
  • Other duties as assigned.

 Minimum Requirements:

  • Master’s degree in higher education, business, or related field (Doctorate preferred)
  • 5+ years of progressive experience in higher education serving in multiple areas within the division
  • Experience in Student Development and Academic areas (preferred)
  • Supervisory experience
  • Budget creation and management
  • Excellent interpersonal, public speaking and writing skills;
  • Knowledge of Banner, Argos, Advocacy report writing and MS Office products
  • Knowledge of FERPA, Buckley and Title IX
  • Proficient in assessment processes

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DEANsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.     Top

Director of Athletics

The Athletic Director will lead a varsity athletic program with 19 sports for men and women, as well as the club and recreational sport programs.  The Athletic Director is responsible for maintaining the quality and integrity of athletic programs; supervision of coaching and athletic support staff, managing fiscal resources of the department, coordinating recruitment and program promotion, ensuring compliance with NCAA, North Atlantic Conference, and campus policies, supervising the operation and maintenance of the athletic facilities, and providing leadership for capital planning and improvements.

Duties & Responsibilities:

  • Plan, administer and implement goals, policies and procedures;
  • Supervise coaches and support staff; hire, train, and evaluate, including game officials;
  • Prepare and monitor annual budget;
  • Plan, direct and oversee scheduling for games, events, travel, equip. purchases and maintenance; maintain quality, safe facilities;
  • Represent and promote athletic department: recruit prospective students, participate in fundraising;
  • Plan, implement and support departmental programs;
  • Keep current on development in higher education athletics, specifically Division III;
  • Represent NEC at off-campus association meetings and events (NCAA, ECAC, North Atlantic Conference);
  • Maintain the quality and integrity of athletic programs;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelors degree in Phys. Ed, Sports Admin or related field, Masters degree desirable
  • 5-7 yrs of relevant teaching, coaching and admin. experience at the college level
  • Combination of comparable knowledge and skills
  • Experience with the operations of an intercollegiate sports program
  • Experience with NCAA Division III philosophy
  • Flexible hours including evenings and weekends; some off-campus travel
  • Excellent planning, organizational and verbal/written reporting/communication skills
  • Ability to interact/communicate with various internal/external associates including: students, athletes, staff, parents, professional colleagues

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ATHLETICsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.      Top

 

 

 

Director of Student Diversity Services and Inclusion

The Director of Student Diversity and Inclusion provides leadership in developing and implements a range diversity and inclusion initiatives for New England College’s community. Design and deliver participatory workshops and events for students, faculty and staff at the College in order to support our efforts of diversity and inclusion for individuals and groups at New England College. Act as a resource for individual students, student clubs and organizations and academic programs.

Duties & Responsibilities:

  • Assist in developing non-curricular components that support students from diverse backgrounds in the development of civic responsibilities as well as engagement with the natural environment, thus aiding them in their transitioning to the academic and social life in a new environment;
  • Develop and provide event programming (including at night and on weekends)  directed towards the cultural acclimation and integration of international students as well as students from diverse ethnic, national, and cultural backgrounds;
  • Serve as consultant to staff, faculty and administrators on a broad range of strategies, opportunities and initiatives that will further diversity and inclusion within the NEC community;
  • Provide direct support to student populations at NEC, including first generation college students as well as students from economically disadvantaged backgrounds and non-native speakers of English;
  • Provide direct support to student clubs and organizations;
  • Aid in College-wide efforts which promote retention through student academic success and student engagement within the NEC community;
  • Create programming and training opportunities for students, faculty and staff around college’s core value of diversity;
  • Collaborate across disciplinary divisions and work with groups with different and potentially divergent constituencies to address issues of inclusion and diversity on campus;
  • Submit reports and serve as a member and/or chair of college-wide committees and student success initiatives;
  • Effectively and efficiently manage budgets;
  • Other duties as assigned.

Minimum Requirements:

  • Master’s degree in higher education administration, leadership, student development, psychology, or other related field; In lieu of the Master’s degree, combination of Bachelor’s degree and exceptional experience may suffice;
  • Two years’ experience working in student life in higher education preferred, successful experience with college-aged individuals required;
  • Working with linguistic and culturally diverse audiences, to include economically disadvantaged adults and non-native speakers of the English language;
  • Experience in diversity education, working understanding of current issues and trends in the area of student diversity and inclusion ;
  • Knowledge of college and university curriculum requirements and policies;
  • A high degree of personal integrity and ethics; ability to interpret group dynamics, use humor and build consensus; excellent communication skills;
  • Excellent interpersonal skills, including the proven ability to establish rapport and credibility with a wide-range of constituencies;
  • Ability to be self-directed and to manage time efficiently; and
  • Must be willing to work a flexible schedule to meet the needs of the students.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ESLsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.     Top

 

 

Director of Human Resources

This position is responsible for the planning, implementing, administration, monitoring, and evaluation of the specific functions, programs and services of the HR office including recruiting, employee relations, training, and HR policies and procedures.

Duties & Responsibilities:

  • Maintain and update employee records, and ensure compliance with State and Federal Laws and Regulations;
  • Manage the recruiting and hiring process, including assisting the hiring manager in the hiring process, preparation of employment advertising, and the timely collection of new hire paperwork, including follow up with employees on missing items;
  • Provides support in recruiting, screening, and hiring the best qualified faculty, management personnel, and staff. Identifies and implements strategies to recruit and retain a diverse workforce;
  • Conduct interviews, including, but not limited to, candidates for open positions, new hire check-in’s, and exit interviews for employees separating employment;
  • Design and conduct new hire orientations, including working directly with supervisors to ensure a smooth transition for new hire and the department;
  • Design and implement Diversity Training for Faculty and Staff, work with Managers when Diversity issues arise;
  • Develop, review, approve or maintain organizational charts and job descriptions;
  • Develop and maintain performance review process, including training of supervisors and employees;
  • Training and organizational development;
  • Develop, review, and make recommendations of policies and procedures, to ensure that the College is following all personnel policies and procedures, and compliance with state and federal labor laws;
  • Preparation of various reports, including IPEDS, NEASC and other labor related reporting;
  • Builds and maintains productive working environment between administrators, faculty, staff, and the community in a diverse, multicultural environment;
  • Updates and streamlines HR systems and processes, and benchmarks HR related data;
  • Provides advice and assistance regarding evaluation of employee performance and employee relations issues;
  • Analyzes workforce classification and compensation, assesses the competitiveness of compensation practices, and makes recommendations to align classifications and salaries with system-wide benchmarks and market data;
  • Ensures that training and organizational development programs are provided to meet the professional development needs of faculty and staff, as well as the institution;
  • Establishes and maintains productive working relationships with administrators, faculty, staff, and the community in a diverse, multicultural environment;
  • Other duties as assigned.

 Minimum Requirements:

  • Bachelors degree in Human Resources or equivalent
  • Masters degree preferred
  • PHR certification (preferred)
  • 7-10 years in Human Resource Management
  • Higher education experience preferred
  • Supervisory experience
  • Strong time management skills;
  • Ability to adapt to constant changes in priorities and tasks;
  • Strong attention to detail;
  • Strong verbal, written and communication skills;
  • Maintain a working knowledge of changes to state and federal labor laws.
  • Strong computer skills required, Microsoft office products experience mandatory

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: HRsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.     Top

 

 

Director of Undergraduate Admission

This position manages the operations of the office of undergraduate admission ensuring enrollment goals are met for undergraduate students studying in Henniker, New Hampshire.  Working closely with the Vice President for Enrollment and other campus leaders, the Director develops strategic and tactical plans to attract and enroll first year, transfer, international, military, and non-traditional students.

Duties & Responsibilities:

  • Lead a staff of nine full-time staff, promoting teamwork and professional development;
  • Implement a comprehensive student recruitment plan including on-campus and off-campus programs, student search, inquiry generation and territory management;
  • Collaborate with the communications and marketing department and vendors on the development of print, digital and social media;
  • Develop multi-channel communication plan using a new CRM and Banner system;
  • Ensure accurate management and reporting of relevant data on a regular basis (e.g., weekly admission activity, fiscal year projections);
  • Work collaboratively with Director of Student Financial Services on the awarding of merit aid and in helping students and families with the financial aid process;
  • Collaborate with faculty, staff, and a wide range of campus constituents on campus-wide admission efforts;
  • Evaluate and select new students in a manner in alignment with the Colleges mission and goals;
  • Serve as spokesperson for prospective students and families, school counselors, and a variety of other constituents;
  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree (Master’s preferred)
  • 5 -7 years of progressive experience in admissions
  • Excellent written and verbal communication skills
  • Organizational skills
  • Ability to project confidence and motivate others
  • Microsoft Office products
  • Banner experience (preferred)

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: UGsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.     Top

 

 

 Dispatcher

Reporting to the Lead Dispatcher, This position provides for the safety and well being of students, faculty, staff and property by supplementing the efforts of Campus Safety officers.  This position operates the Communications Center of the Campus Safety department, including answering telephones, two-way radios and campus Blue Phones in oftentimes stressful situations.

Duties and Responsibilities

  • Function in a multitask environment and answer routine, business and emergency phone calls from a multi-line phone(s);
  • Answer routine and emergency radio traffic by communicating with officers, other departments and outside agencies;
  • Run Microsoft-based database applications to log all dispatch information & access computerized campus information to assist officer’s field efforts (e.g., campus motor vehicle records, student social records);
  • Document activities/ actions of Campus Safety officers, including building opening and closing times, safety transports and escorts, building let-ins and other Campus Safety services;
  • Monitor campus alarm systems and direct officers’ response;
  • Notify local police and fire officials when necessary & monitor police/fire department scanner for activity occurring in local area;
  • Serve as a receptionist/resource person for walk-ins needing information, directions or other types of customer service;
  • Other duties as assigned.

Requirements

  • High school diploma or GED
  • 1 year experience preferred, not required
  • Proficient with Microsoft Office products
  • Excellent interpersonal and communication skills
  • Ability to maintain confidential information
  • Ability to handle multiple, simultaneous responsibilities
  • Availability to work flexible shifts and hours

To Apply

Submit a cover letter, resume, list of three references (names and contact information) and e-mail it to: dispsearch@nec.edu.

Review of application materials will begin immediately and will continue until the position is filled.   Top

 

 

Financial Aid Counselor

This position supports the Office of Student Financial Services by providing information about student accounts, financial aid and payment options to prospective and current students and their families.  The position also performs federal and institutional needs analysis and awards federal Title IV funds to a caseload of students according to federal and institutional guidelines.

 Duties & Responsibilities:

  • Perform federal and institutional needs analysis, verify accuracy of information submitted on the FAFSA ; award federal Title IV funds and institutional aid to eligible students;
  • Maintain a working knowledge of federal financial aid regulations and related office policies and procedures.
  • Perform high quality student service in the SFS office and at Campus events including, but not limited to, counseling students and parents on various financial aid options, budgeting, debt management and other issues relating to financing higher education;
  • Execute Return to Lender procedures for all federal aid recipients who withdraw within a given term;
  • Administer or back-up the Work Study Program
  • Other duties as assigned.

Minimum Requirements:

  • Associate’s degree in Business or related field
  • 1-3 years Financial Aid experience
  • Strong customer service skills
  • Knowledge of Financial Aid regulations
  • Multi-task and ability to work in a time sensitive environment

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: FACsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.      Top

 

 

Nurse Practitioner/Medical Director

Providing care within the scope of practice of nurse practitioners in the state of New Hampshire, this position treats students of New England College for common, acute and chronic health issues.  This position also serves as the Center’s Medical Director and works in cooperation and collaboratively with Wellness Center staff to provide clinical care.

Duties & Responsibilities:

  • Provide services in accordance with the guidelines mutually agreed upon by the Director of Wellness Center and the NH Nurse Practice Act
    • Diagnose and treat common acute minor illnesses and injuries
    • Diagnose and provide follow-up management of stable chronic diseases
    • Provide preventive health care
    • Order diagnostic tests and exams as indicated, and provide
      appropriate follow-up
  • Consult in an appropriate and timely manner;
  • Refer patients to physicians, NEC counselors, other health professionals, and health care facilities as necessary;
  • Complete appropriate clinical documentation in medical records;
  • Provide health education to individuals and groups on campus as assigned;
  • Other duties as assigned.

Minimum Requirements:

  • Graduate of an accredited nurse practitioner program
  • Currently licensed in the state of New Hampshire as a nurse practitioner
  • Certified as an adult or family nurse practitioner by the ANCC or AANP
  • Must hold a DEA license
  • 2+ years experience as a nurse practitioner, preferably in a related area such as college health, emergency care and/or pediatrics with a focus in young adult care
  • Experience working with traditionally-aged college populations (preferred)
  • Excellent verbal and written communication skills
  • Strong clinical skills, including diagnosis, treatment, and preventative care

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to NPsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.         Top

 

 

Institutional Researcher

The primary objective of this position is to provide the Institution with data driven research that allows for timely and accurate decision making and improvements. This position will design, gather and analyze complex statistical educational data, employing a variety of statistical and analytical methodologies and techniques, then disseminate forecast and trend information in a variety of formats to campus administrators and external reporting agencies  to support management, planning, assessment and policy development activities.  Information relating to academic programs, curriculum, students, and faculty is collected, analyzed and reported.  This position also provides analytic support and expertise in research design and methods, surveys, data processing and data presentation.

 Duties & Responsibilities:

  • Participate in the governance of the College to understand the data needs of the institution and develop analysis to support key academic priorities, recruitment and marketing efforts, student retention and strategic planning;
  • Serve on academic and institutional leadership committees as requested (e.g., Academic Leadership Committee, Provost’s Council, Banner Project Management Group) including co-chairing the Assessment Steering Committee with the Provost;
  • Complete external reporting (routine/ad hoc) in consultation with the Provost (e.g.,  NEASC, IPEDS, US News & World Report Surveys, College Board Survey, Baron’s Survey, Princeton Review, U-Can Survey, Petersons Surveys, Military Friendly Survey, Wintergreen Orchard House Survey,  New England Board of Higher Education Survey, NAICU, Common Data Sets, Solomon Act Reporting, Moody’s Reports for auditors);
  • Complete internal reporting and/or provide routine/ ad hoc data to:
  • Design, compile, and publish the College Fact Book;
  • Facilitate reporting by others at the College;
  • Ensure the College’s SIS contains data required for effective assessment;
  • Ensure connections between external parties (BISK, Agile-grad, Blackboard, and Banner and Argos) and work with the Data Base Manager on integrations between Banner and other software the College utilizes;
  • Work on special projects and other duties, as assigned.

Minimum Requirements:

  • Master’s degree in a field that includes statistical inference (Doctorate and/or education in Higher Education preferred)
  • 3-5 years in an institutional research office or commensurate experience in higher education administration
  • Experience in survey design, administration, and analysis and in reporting institutional data
  • Extensive use of Excel
  • Familiar with relational databases (Ellucian Banner SIS, Evisions Argos, SQL)
  • Knowledge of statistical programs such as SPSS
  • Ability to work and communicate with all constituencies of the College (staff, faculty, alumni, trustees, administration)
  • Familiarity overall operations of institution of higher education
  • Demonstrated competence in research processes including data collection, analysis, standardized/statistical reporting, use of statistical methods, and use of computer hardware and software pertinent to institutional research
  • Ability to use statistical database, spreadsheet, and work-processing computer programs to translate quantitative data into usable information for planning, assessment and other purposes

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: RESEARCHsearch@nec.edu.
Review of application materials begins immediately and will continue until the position is filled.     Top

 

 

Registrar

This position provides leadership and oversight for the development, implementation, and management of activities and systems related to student registration, student records, and class scheduling for all programs at the College (undergraduate, graduate and continuing education). The Registrar develops and implements academic policies regarding student records and certifies candidate eligibility for graduation and provides degree audits to advisors and students.

 Duties & Responsibilities:

  • Plan, implement, administer, and evaluate all functions relating to academic record keeping, including operating policies, procedures, processes, and systems;
  • Supervise administrative support/service , advising and registrar staff;
  • Develop systems and policies in accordance with the College and external regulations;
  • Act as chief coordinator for the student record database (Banner Student module) including testing system upgrades and oversee area use of Banner Document Management system and approvals;
  • Administer approved academic calendars for each term and assist with the editing of the Academic Catalog;
  • Plan, execute, and evaluate registration, pre-registration, and course scheduling for the undergraduate school and Online Continuing Education and assist as needed the Graduate and Professional Studies school;
  • Oversee the College’s degree-audit system including transcript automation processes,
  • Track students’ progress toward graduation including coding in student record database (Banner), maintaining accurate student files, notifying students of completion/non-completion of requirements and problem-solving with students and faculty advisors
  • Complete assigned Commencement duties including: identifying marshals for commencement ceremony, determining Latin praise for graduates and noting in speakers’ Commencement programs, maintaining sufficient inventory for graduation (e.g.,  diploma cases, paper, plastic inserts, mailers), printing and distributing diplomas;
  • Serve on faculty standing committees (e.g., Curriculum Committee) and institutional committees (e.g., Graduate Council, Provost’s Council and Academic Leadership committee);
  • Act as NHCUC Domestic Exchange Coordinator;
  • Other duties as assigned.

Minimum Requirements:

  • Master’s degree in Computer Science, Higher Education Administration, or related field (Doctorate preferred)
  • 5-7 years’ experience in Registrar’s Office
  • Experience in Academic programs (preferred)
  • Familiar with the management of a modern Registrar’s Office
  • Knowledge of FERPA laws and regulations
  • Familiarity with relational databases (Oracle, Ellucian Banner) and reporting tools (SQL, Argos)
  • Ability to work and communicate with all constituencies of the College (e.g,. staff, faculty, alumni, trustees, and the administration
  • Familiarity with strategic enrollment management concerning retention
  • Knowledge of generally acceptable academic procedures and regulations
  • Good organizational, analytical, and supervisory skills
  • Excellent time-management skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: REGISTRARsearch@nec.edu.
Review of application materials begins immediately and will continue until the position is filled.     Top

 

 

Student Support Specialist

The primary objective of this position is to provide high-quality customer service to NEC families regarding student financial aid and billing.

Duties & Responsibilities:

  • Effectively and accurately communicate Federal and institutional financial aid/billing policies and procedures;
  • Assist students to obtain all available funding to help cover account balances;
  • Process and reconcile all payments;
  • Other duties as assigned

Minimum Requirements:

  • Associate’s degree in Business, Finance or related field
  • 1-3 years experience in Customer Service
  • Experience working in a business office preferred
  • Strong knowledge of Microsoft Office products

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to SFSsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

 

 

Student Services Coordinator

This position provides ongoing support to all student services functions as designated by the Associate Director of Student Services.  Those services include registration, grade processing, My NEC administrative support to include timely and accurate class rosters, academic probation administrative support, liaison with admissions and student financial services, directed study administrative support, VA processing, Blackboard support, student identification administrative support, and information resource technological support and orientation.  This position provides support to students participating in on-campus, online and off-campus programs.

 Duties & Responsibilities:

  • Coordinate SGPS new student orientation, including the conducting welcome sessions and providing support to students;
  • Create courses, perform preliminary degree audits, maintain student records, process directed studies and process grades;
  • Constitute initial point of contact for general student inquiries; advise students in all matters related to registration, course sequence, and issue that may emerge in the course of students’ enrollment; utilize degree audit software as needed. Provide Enrollment verification and loan deferment documentation as needed
  • Assist Associate Director with academic probation process
  • Advise students; perform degree plans for returning students; perform outreaches for student feedback
  • Assist with re-enrollment and retention strategies;
  • Assist with processing VA benefits for all students
  • Coordinate SGPS International Student Orientation in collaboration with the Associate Dean of Students;
  • Perform MyNEC and Blackboard administrative duties: troubleshooting and related support;
  • Assist the Associate Director with completing the five annual degree conferrals to include, but not limited to: assisting with the annual commencement ceremony, printing/mailing diplomas, communicating graduation information to students, etc)
  • Other duties as assigned

Minimum Requirements:

  • Associate’s degree required (Bachelor’s degree preferred)
  • Minimum of 3 years experience in customer service
  • Experience in higher education institutions preferred
  • Ability to work independently and under pressure
  • Candidate must exercise good judgement and flexibility
  • Must be able to prioritize multiple tasks with minimum supervision
  • Must be able to communicate effectively and tactfully with faculty, students, staff and visitors
  • Must have strong computer skills, excellent command of English (verbal and written)
  • Proficiency with Microsoft Office products
  • Knowledge of Banner and report-writing software preferred

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to SSCOORDINATORsearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top