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Staff Openings

 

 

Director of Campus Safety

To direct and manage the Department of Safety at New England college. Responsible for the enforcement of college policies governing the general safety and security of the college community with a focus on education and prevention.

Duties & Responsibilities:

  • Plan, implement, supervise and evaluate all specific functions and services of a comprehensive campus safety department;
  • Supervise full-time and part-time officers including dispatch staff, including Assistant Director and Lead Officer;
  • Plan and administrate the department operating budget;
  • Administer campus parking and traffic operations program, including issuing parking decals/assignments, and enforcing parking and traffic regulations;
  • Manage college compliance with the U.S. Department of Education Clery Act (Campus Security Policy and Campus Crime Statistics Act), including publication of annual report;
  • Oversee the administration of a campus dispatching/ communication system;
  • Investigate campus policy violations and participate, as needed, in conjunction with the student conduct processes;
  • Promote a collaborative working relationship with the Dean and Directors in the Division of Student Development;
  • Confer regularly with the local law enforcement, rescue/fire personnel, and other community members to plan and coordinate campus emergency responses;
  • Maintain familiarity with Incident Command System (ICS) model and practices;
  • Maintain departmental operating policies and procedures.

Minimum Requirements:

  • Bachelor’s degree in Criminal Justice or related field
  • Master’s degree in related field strongly preferred
  • 7+ years of law enforcement/campus safety services experience
  • 4+ years of supervisory experience
  • Microsoft Office products
  • Excellent communication skills
  • Excellent investigation skills
  • Title IX, Clery Act, and other regulatory compliance

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DirCampusSafetySearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Director of Masters in Clinical Mental Health Counseling

Director of Masters in Clinical Mental Health Counseling serves as the academic leader of the MS in Clinical Mental Health Counseling (CMHC) and MS in Human Services (HS) Programs. The Director provides oversight of the Academic programming, Academic Assessment, Accreditation, and Academic services related to CMHC and HS. In addition to this the Director has limited teaching responsibility in graduate and undergraduate programs. The Director reports to the Associate Dean of Natural and Social Sciences and assists faculty members, staff members, and students, by fulfilling the responsibilities as outlined below.

Note: Ph.D. required.

Duties & Responsibilities:

      Management and Communication:

      • Provide leadership and oversight of CMHC and HS programs, including but not limited to ongoing operations, e.g. course scheduling, course development, and adjunct faculty hires;
      • Ensure CMHC and HS program assessment is well designed, occurs regularly, and is utilized in making curricular and programmatic decisions;
      • Assists in the outreach and recruitment associated with the CMHC and HS programs, including responding to prospective students, participating in information fairs, advertising and developing professional cohorts;
      • Meets with students, as needed, to handle student issues; provides academic/career advice to students;
      • Oversees the internship process and student placement, including establishment of Affiliation Agreements at clinical sites, periodic meeting with internship supervisors, meeting with students and internship instructors;
      • Leads the Clinical Mental Health Counseling program in the CACREP accreditation process;
      • Oversees program budget, ensuring that expenses support the outcomes of the program and are controlled; makes budget recommendations to Associate Dean for future budgets;
      • Serves on graduate governance council and committees as appropriate;
      • Develops annual goals for the program and shares those goals with Associate Dean;
      • Works with graduate admissions to support enrollment goals for the program;
      • Remains active in related professional organizations;
      • Works with various members of the NEC community to further the mission of the College.

Minimum Requirements:

      • Doctorate in counselor education or related area
      • Minimum 5 years’ experience as a licensed mental health counselor
      • Experience developing and accessing academic programs
      • Evidence of successful academic planning and implementation, program development and evaluation, and personnel and budget management
      • Evidence of teaching and scholarly or professional attainment
      • Knowledge of faculty development and teaching at graduate and undergraduate levels
      • Knowledge of effective classroom teaching, especially as associated with experiential learning
      • Ability to establish and maintain effective working relationships with faculty, staff, and members of the administration
      • Ability to represent the College effectively to internal and external stakeholders
      • Ability to lead program in seeking and maintaining independent accreditation
      • Strong analytic, writing, communication, and presentation skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DirMCMHCSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.

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Director of Student Involvement

This position is responsible for assisting the Assistant Dean of Student Engagement in all areas of the development of a vibrant student activities and engagement program that aligns with the College’s shared commitments. This includes program development, maintaining an activities calendar, coordinating all orientation programs, and the promotion of other special events throughout the calendar year. Night and weekend hours are required.

Duties & Responsibilities:

  • Oversee the Orientation planning committee and lead the planning, coordinate, and evaluate Orientations programs;
  • Serve as the primary advisor to the Student Entertainment Committee (student programming board), with a focus on creating a comprehensive calendar of activities on nights and weekends throughout the academic year;
  • Oversee daily operations of the Charter Coffeehouse, a seven-day a week, fully operational, student-run facility. This includes supervision of work-study students, coordination of events, maintaining supply inventory and operational budget;
  • Coordinate the Airport Shuttle before and after break periods, as well as the weekly Friday night shuttle to Concord, NH, including supervising and scheduling work study student drivers;
  • Serve as principal advisor to Greek Life. The Advisor is expected to serve both as an advocate and a constructive critic to this student body. The Advisor is expected to meet regularly with Greek Life;
  • Aid in assisting with advising for the Senior Class;
  • Serve as the parent coordinator and build collaboration between families and the institution by creating a monthly communication plan for families, keeping them informed about the happenings at New England College; assist with Alumni & Family Weekend and other family events;
  • Supervise Office of Student Involvement graduate assistants and work study students, including providing guidance, constructive feedback, and oversight of projects and programs;
  • Publicize and promote activities and leadership opportunities within the campus community;
  • Coordinate summer program initiatives for the NEC community.

Minimum Requirements:

  • Bachelor’s degree required (Master’s degree preferred)
  • 2+ years of higher education experience
  • Supervision experience
  • Proficient in Microsoft
  • BANNER experience preferred
  • Highly organized
  • Ability to multitask
  • Knowledge higher education/student development theory
  • Experience working with a college student population

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DirOSISearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

eDesign Coordinator (Part-Time, Remote)

The eDesign Coordinator manages the online course design review process for online courses at NEC. The Coordinator reviews online course design quality against the eDesign course design rubric and offers concrete suggestions for design improvement. The eDesign Coordinator will provide support from a virtual office, and will work with faculty and staff through email, conference calls, and webinars. The eDesign course design rubric is based on national research on course design in 100% online courses.

Duties & Responsibilities:

      • Update and revise the eDesign rubric based on the needs and expectations for online courses offered through NEC;
      • Develop and maintain an eDesign Blackboard resource center for NEC faculty and staff;
      • Manage the eDesign enrollment process by acting as the eDesign system administrator handling enrollment in the eDesign Resource Center and the Google Docs pages;
      • Seek volunteer faculty or staff to have course design reviewed;
      • Collaborate between the eDesign Coordinator and NEC faculty and staff to:
        1. Determine which attributes work for NEC, and whether or not revisions need to be made
        2. Gather feedback on the process and eDesign experience
        3. Identify key stakeholders and how various departments/administration can support eDesign
        4. Create awareness regarding the availability of eDesign support
        5. Create policy/guidelines regarding eDesign course quality assurance
      • Train and seek peer reviewers, upon request. Otherwise the eDesign Coordinator will review the submitted courses;
      • Review course against the eDesign rubric embedded in a Google spreadsheet. The course review process includes an overview of the course shell, including an in-depth review of the course syllabus, policy documents, objectives, assignments, and evaluation tools;
      • Monitor the quality and completion of the eDesign reviews, support peer reviewers;
      • Follow-up with faculty within one week to ensure they have received and reviewed the report, and answer any additional questions;
      • Develop eDesign certificate for course originators who successfully meet the eDesign competencies;
      • Award certificates to course originators upon successful completion of eDesign reviews;
      • Manage the eDesign email account by responding to all messages within 48 business hours.

Minimum Requirements:

      • Master’s degree from an accredited college or university, or
      • Bachelor’s degree with 5 years of experience in higher education
      • Minimum 5 years of experience in higher education
      • Evidence of experience with online course quality
      • Online learning instructional support experience
      • Evidence of experience interacting with faculty at the college level
      • Excellent communication skills
      • Demonstrated leadership ability
      • Knowledge of Blackboard LMS
      • Knowledge of Google Spreadsheets

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: eDesignSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Financial Aid Counselor

This position supports the Office of Student Financial Services by providing information about student accounts, financial aid and payment options to prospective and current students and their families. The position also performs federal and institutional needs analysis and awards federal Title IV funds to a caseload of students according to federal and institutional guidelines.

Duties & Responsibilities:

  • Perform federal and institutional needs analysis, verify accuracy of information submitted on the FAFSA; award federal Title IV funds and institutional aid to eligible students;
  • Maintain a working knowledge of federal financial aid regulations and related office policies and procedures;
  • Perform high quality student service in the SFS office and at Campus events including, but not limited to, counseling students and parents on various financial aid options, budgeting, debt management and other issues relating to financing higher education;
  • Execute Return to Lender procedures for all federal aid recipients who withdraw within a given term;
  • Administer or back-up the Work Study Program.

Minimum Requirements:

  • Associate’s degree in Business or related field
  • 1-3 years’ Financial Aid experience
  • Strong customer service skills
  • Knowledge of Financial Aid regulations
  • Multi-task and ability to work in a time sensitive environment

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: FACounselorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Head Coach – Baseball

The Head Baseball Coach manages all aspects of the baseball program with emphasis on recruiting, enrolling, educating, retaining, and graduating highly-qualified student-athletes. The Head Baseball Coach creates a positive, winning culture and an exceptional student-athlete experience; and ensures that the New England College baseball program is administered with full commitment to compliance with all institutional, conference, and NCAA rules and regulations.

Duties & Responsibilities:

      • Administers and develops all aspects of the NCAA Division III baseball program;
      • Successfully recruits highly-qualified student athletes on a national level who possess outstanding academic achievement, character, and athletic skill;
      • Ensures a highly-competitive team with a full roster on an annual basis;
      • Mentors and leads student-athletes to augment and sustain retention rates;
      • Manages the baseball budget and oversees fundraising for the program;
      • Successfully and strategically creates a challenging and competitive game schedule;
      • Coordinates and oversees all team travel and recruiting trips;
      • Evaluates equipment and uniform needs, manages existing equipment and uniforms, and purchases new equipment and uniforms;
      • Plans and executes practice sessions that challenge student-athletes and develop their skills and team play;
      • Organizes and teaches individual skill instruction for players;
      • Scouts opponents and develops and implements successful game strategies;
      • Markets and directs on-campus baseball camps and clinics;
      • Provides appropriate academic monitoring, support and counseling for student-athletes;
      • Coordinates and manages multiple social media platforms to promote the team;
      • Effectively supports team and departmental discipline procedures;
      • Coordinates team community service projects;
      • Supervises and mentors assistant coaches.

Minimum Requirements:

      • Bachelor’s degree is required
      • Master’s degree is preferred
      • A minimum of three years of demonstrated recruiting and coaching experience and success at the college level
      • 2-4 years of college-level playing experience
      • Knowledge of NCAA Division III rules and regulations
      • Excellent communication skills
      • Strong recruiting skills at the college level
      • Strong administrative skills with the ability to manage a competitive college program
      • CPR/AED certifications required within one month of appointment
      • Flexible hours, including evenings/ weekends. Travel required.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: BaseballCoachSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Housing Coordinator (Temporary August 15-November 15)

The Housing Coordinator operates from a customer service orientation that incorporates student development theory, institutional/organizational priorities, and an excellent professional sense of what students who live in residence halls need. The Housing Coordinator is responsible for managing the day to day housing assignments and assisting the Director and Area Coordinators in all areas of our comprehensive housing operation.

Duties & Responsibilities:

  • Serve as primary liaison contact for students, parents, faculty and staff when they call, email, or walk in to the office;
  • Explain to students, faculty, staff, and parents housing and meal plan policies and procedures;
  • Distribute, collect, file, and update housing and meal contracts and other departmental forms;
  • Produce weekly occupancy and meal participant reports for the Director;
  • Supervise student worker(s) including timesheet processing;
  • Maintain Banner – billing, room changes, meal plan changes, damage billing;
  • Maintain electronic spreadsheet(s) tracking replacement keys, billing, combo changes, off campus housing petitions;
  • Coordinate early arrival and break housing needs for international and graduate students and in season athletes.

Minimum Requirements:

  • Excellent customer service skills both on the phone and in person
  • Strong interpersonal relationship skills
  • Ability to populate and organize Excel spreadsheets
  • Strong organizational skills; ability to focus on more than one task at a time

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: HousingCoordSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Manager of Online Academic Operations and Standards, Online Programs

Reporting to the Associate Vice President for Academic Effectiveness, the Manager of Online Academic Operations and Standards plays a key role in online program management, term scheduling and administration, and student communications and support. This position is responsible to administer, implement, and interpret College and SGPS policies and procedures in online continuing education and online graduate programs. S/he is expected to identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.

Duties & Responsibilities:

      • Coordinate the advanced planning of course schedules, enrollment needs, textbook assignments, and routine course revisions needed prior to the launch of each term;
      • Oversee and ensure the successful launch of online continuing education courses each term;
      • Monitor course operations throughout each term: oversee quality control, forecast problems and troubleshoot as necessary;
      • Reconcile complex issues regarding scheduling and implementation of courses each term; analyze diverse transactions from multiple sources, review decisions recommended by other staff;
      • Mediate complex and sensitive issues, coordinating with Associate Deans and other relevant parties the resolution of conflicts;
      • Contribute to the monitoring of faculty performance, in communication and consultation with the Associate Deans;
      • Interpret and coordinate the implementation of academic policies regarding attendance and participation, academic standing and probation/suspension, academic integrity, and others;
      • Serve as liaison with external vendors regarding communication of academic policies and decisions, especially those that affect student success and retention, in order to better prepare staff who interact with students so that they assist them efficiently in making appropriate choices and decisions;
      • Coordinate the review of Satisfactory Academic Performance of online students, and work with the Associate Deans as needed on decisions and appeals;
      • Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.

Minimum Requirements:

      • Master’s degree required
      • Minimum five years’ administrative experience, preferably in online program management
      • Experience with outside vendors or service providers
      • The ideal candidate excels in a fast-paced environment that requires balancing competing and conflicting needs
      • Ability to quickly understand complex processes, remain calm under pressure, and communicate with multiple constituencies with diplomacy and tact
      • Ability to train and mentor others
      • Conflict resolution and negotiation skills

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: DirOpsSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Online Program Coordinator

To provide ongoing support to all online student services functions as designated by the Associate Registrar. Those services include My NEC administrative support to include timely and accurate class rosters, academic probation administrative support, liaison with admissions and student financial services, directed study administrative support, Blackboard support, student identification administrative support, and information resource technological support and orientation.

Duties & Responsibilities:

      • Create courses, perform preliminary degree audits, maintain student records, process directed studies and process grades;
      • Constitute initial point of contact for general student inquiries; advise students in all matters related to registration, course sequence, and issue that may emerge in the course of students’ enrollment; utilize degree audit software as needed. Assist Associate Registrar with academic probation process;
      • Collaborate/coordinate with program directors, instructors, deans, and internal partners on academic program functions for the undergraduate and graduate program;
      • Advise students; perform degree plans for returning students; perform outreaches for student feedback;
      • Assist with re-enrollment and retention strategies;
      • Perform MyNEC and Blackboard administrative duties: troubleshooting and related support;
      • Assist the Associate Registrar with completing the five annual degree conferrals to include, but not limited to: assisting with the annual commencement ceremony, printing/mailing diplomas, communicating graduation information to students, etc).

Minimum Requirements:

      • Bachelor’s degree required
      • Minimum of 3 years’ experience in customer service
      • Experience in higher education institutions preferred
      • Ability to work independently and under pressure
      • Candidate must exercise good judgment and flexibility
      • Must be able to prioritize multiple tasks with minimum supervision
      • Must be able to communicate effectively and tactfully with faculty, students, staff and visitors
      • Must have strong computer skills, excellent command of English (verbal and written)
      • Proficiency with Microsoft Office products
      • Knowledge of Banner and report-writing software preferred

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ProgCoordSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Professional Tutor

This position serves as an academic tutor for the Pathways-Tutoring Center, providing one-on-one and small group, scheduled and drop-in tutoring sessions to all student populations at New England College. The Professional Tutor works with students, faculty members, Pathways staff, Librarians, Mentors, and other members of the New England College community.

This is a nine-month, academic year position.

Duties & Responsibilities:

          • Provide day-to-day academic support to all student populations at NEC, including students with learning disabilities and students for whom English is not their primary language;
          • Provide general tutoring in such areas as writing development, time-management, study techniques, testing-taking strategies, and goal-setting processes, as well as subject tutoring in the academic disciplines;
          • Promote definable learning strategies which promote academic success and independent learning;
          • Tutor in a variety of settings, including individual, group, drop-in, class-visitation, online, and workshops to all student populations at New England College;
          • Aid in college-wide efforts to promote retention through student academic success and student engagement within the NEC community;
          • Assist with training and overseeing peer (student) tutors;
          • Engage in ongoing training and professional development opportunities;
          • Operate according to established “systems,” general policies and procedures within the Pathways-Tutoring Center and the umbrella of the Pathways-Academic Success Services;
          • Promote and provide additional services within the Pathways-Tutoring Center and the Pathways-Academic Success Services, as well as within the College at large as assigned by Lead Professional Tutor.

Minimum Requirements:

              • Bachelor’s degree in related field; (Master’s preferred)
              • 2-3 years across all areas:
                1. Teaching diverse student populations
                2. Teaching with expertise in one or more academic subject areas
                3. Working with students with learning differences
                4. Working with ESL students
                5. Academic counseling/ mentoring/coaching/training/ advising
              • Strong reading, writing, editing, and proofreading skills
              • Knowledge of learning strategies, study skills, and effective academic achievement strategies
              • Excellent interpersonal and communication skills
              • Supervisory skills
              • Library research skills (preferred)

Note: This position has a start date in August 2016.

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: ProfTutorSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Safety Officer

This position provides for the safety and well-being of students, faculty, staff and property through enforcement of college policies and procedures.

Duties & Responsibilities:

      • Perform routine patrols of on-campus buildings and the near off-campus areas;
      • Respond to routine (e.g., safety escorts and transports, building let-ins, vehicle jumpstarts) and emergency (e.g., medical matters, fire alarms) calls for assistance;
      • Conduct investigations and document violations of college policy and other events by producing written incident reports;
      • Lock and unlock campus buildings and offices (as necessary);
      • Enforce parking policies through issuance of parking tickets and towing of autos when necessary;
      • Handle routine and emergency traffic;
      • Assist in the college’s snow removal process by helping coordinate vehicular evacuations of lots designated for snow removal;
      • Work closely with members of the local police and fire departments on matters of mutual concern relating to the safety of the campus community.

Minimum Requirements:

      • High school diploma or GED
      • Security experience (preferred)
      • Strong interpersonal and communication skills
      • Ability to:
        1. Maintain confidential information
        2. Exercise sound judgment and work independently
        3. Multitask in often time stressful situations
      • Availability and willingness to work a wide variety of shifts, including late night/early morning and weekend hours
      • Valid driver’s license with favorable driving record
      • Proficient in MS Office products (Word, PowerPoint, Excel, Outlook)
      • Working knowledge of computer- aided dispatch and records management programs (preferred)

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: OfficerSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled. Top

Transcript Evaluation Coordinator

This position is responsible for administering a comprehensive system of transcript evaluation for students, evaluating transcripts of potential transfer students in all undergraduate programs and graduate programs, interfacing with on- and off-campus stakeholders to help the institution reach transfer enrollment goals.

Duties & Responsibilities:

          • Determine if institutions are accredited; evaluate transfer transcript coursework in undergraduate, online continuing education, and graduate programs (both online and residential) for New England College equivalencies;
          • Work with the academic community to design efficient and effective transfer tools and products;
          • Visit other colleges and develop a comprehensive set of procedures that complement/enhance recruitment efforts for transfer students (e.g. increase equivalencies from colleges, expand web usage as a transfer tool, incorporate program evaluation into transfer process.);
          • Attend on- and off-campus transfer, admissions, and orientation days in conjunction with campus admissions staff and other staff;
          • Enter course equivalencies of transfer courses into Banner;
          • Provide Transfer Credit forms (TCE) to Admissions (Graduate and Undergraduate);
          • Evaluate Military training for veterans and active duty military;
          • Evaluate international transcripts;
          • Approve courses taken at other institutions by matriculating students enrolled at NEC.

Minimum Requirements:

          • Bachelor’s degree
          • 1-3 years’ experience in a registrar’s or admission office
          • Banner experience (preferred)
          • Demonstrated ability to:
            1. Accurately evaluate diverse curriculums that exist and appropriately place them within NEC’s curriculum
            2. Effectively work with faculty and program directors concerning transfer credit
            3. Detect fraudulent transcripts and ‘institutions’
            4. Work with students concerning transfer course evaluation
            5. Conduct independent research
          • Training design and implementation
          • Policy and procedure development, implementation and evaluation

To Apply:

Email a cover letter, resume and list of three references (names and contact information) to: TranscriptCoordSearch@nec.edu.

Review of application materials begins immediately and will continue until the position is filled.
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