Information Technology

The Information Technology department at New England College supports Students, faculty, and staff for all campus computing needs.  Helpdesk support, email services, financial applications, academic application management, network connectivity and Internet services all fall within our responsibilities.  In support of our campus mission the NEC helpdesk strives to assist students with technology issues and more importantly to help them become as self sufficient as possible. Just as with knowing to have your car’s oil changed, (or a more contemporary example – sending a text message or tweet) computers and their basic maintenance have become a routine part of everyone’s work and personal life. Teaching these life skills is one of our contributions to the learning process.

Important Information for students:
•    Tips for technology use at NEC

•    Orientation Guide - Accessing the New England College Network

•    Blackboard Student Quick Start Guide

Tip Sheets - these tip sheets will help you solve many issues on your own:
•    Changing NEC Network and Email Password Using Webmail

•    Changing NEC Network and Email Password Using Campus PC

•    Blackboard Compatible Browsers and Known Issues
•    Computer Network Registration Process (required for on campus students)
•    Get Vipre Anti virus (free for on campus students)
•    Uninstalling Antivirus and other programs in Windows Vista
•    Uninstalling Antivirus and other programs in Windows XP

Information about Information Technology at NEC:

•    Discounts on Computers and Software 

•    Register your game console on the NEC network (link only works on the NEC network)

•    IT Helpdesk and Lab Locations

•    Web Addresses for Directly Accessing NEC Services

•    Best Practice - Contacting the NEC Helpdesk

Information for Faculty and Staff:

•    Changing your NEC network and email password

•    Blackboard 8, Faculty User Manual (385pg., 3.3MB)

•    Tip Sheet - Access a Different Mailbox via Webmail

•    Group Email or Distribution List Request Form

•    System Access Request Form (New Hires/New Accounts)

Help desk hours:

Move-in weekend/week:
Saturday 9/4    - 9:00am-2:30pm
Sunday 9/5      - 11:00am-3:30pm
Monday 9/6      - 8:30am-5:30pm

Tuesday 9/7    - 8:30am-5:30pm

Wednesday 9/8 - 8:30am-5:30pm

Beginning Thursday, 9/11our normal hours are:
Monday-Friday 8:30am-4:30pm

For any technology questions feel free to contact the Helpdesk by email or by calling 603-428-2350. You may also visit the helpdesk in person in the lower level of the Danforth Library.