What Is a Computer and Information Systems Manager?

Every company needs a strategic plan, or framework, that includes revenue growth, product launches, marketing, and information technology (IT). However, IT goes beyond just providing every employee with a computer.

A company’s hardware, software, licenses, network, and data must be maintained to keep everything in good working order and avoid disruptions in business continuity. That’s where computer and information systems managers become relevant.

This key leadership role is responsible for overseeing an organization’s technology infrastructure. These professionals, sometimes called IT managers or IT directors, help organizations stay competitive by managing their digital systems, ensuring data security, and implementing new technologies to meet business goals.

Computer and information systems managers are well compensated and are among the fastest growing roles in IT. However, to qualify, candidates must meet numerous experience and educational benchmarks, such as a graduate degree in computer management information systems.

By familiarizing yourself with what these IT professionals do and how to become one, you can make an informed decision about whether this is the right path for you. 

Computer and Information Systems Manager Job Overview

A computer and information systems manager plans, coordinates, and directs computer-related activities within an organization. Their main objective is to determine the company’s technology needs and implement systems that support organizational goals, enhance efficiency, and protect data. 

Daily Responsibilities of a Computer and Information Systems Manager

The daily responsibilities of a computer and information systems manager vary based on the organization’s size and the complexity of its technology systems. However, common tasks include the following: 

• Assessing the organization’s current technology landscape
• Researching and selecting new hardware or software to meet business needs
• Developing long-term IT strategies to improve productivity and scalability
• Leading teams of software developers, systems analysts, network administrators, and support specialists
• Overseeing large-scale projects, such as system upgrades, software rollouts, or cybersecurity initiatives
• Setting IT goals, assigning responsibilities, and tracking project milestones
• Implementing security protocols to protect sensitive company and customer data
• Responding to cyber threats and data breaches
• Ensuring compliance with data protection laws and industry regulations
• Creating and managing IT budgets, including equipment purchases and personnel costs
• Negotiating contracts with technology vendors and service providers
• Ensuring cost-effective technology solutions that align with organizational goals
• Collaborating with department leaders to understand their IT needs
• Supporting cross-functional initiatives by integrating new systems with existing workflows
• Providing training or resources to staff on new systems or updates
• Overseeing routine maintenance of networks, servers, and software applications
• Troubleshooting system issues and coordinating repairs or upgrades
• Ensuring minimal system downtime and high availability

Industries That Hire Computer and Information Systems Managers

Computer and information systems managers are in demand across a wide range of industries due to the growing reliance on digital technology and data-driven decision-making. Common sectors that employ these professionals include the following: 

• Healthcare
• Finance and insurance
• Government and public administration
• Manufacturing
• Marketing
• Retail and e-commerce
• Education
• Technology and software companies

Computer and information systems managers typically work in office environments, usually within the organization’s corporate headquarters or IT department. Depending on the company’s structure, these managers may also travel between branch locations, remote offices, and data centers. 

Education, Experience, and Certification Requirements

Becoming a computer and information systems manager typically requires a combination of formal education, hands-on experience, and professional certification. 

Education

Most employers require candidates to have at least a bachelor’s degree in computer science, information systems, or a related field. However, to advance to a management role, a master’s degree may be required. A graduate-level education lets hiring organizations know that the candidate can manage complex systems, lead teams, and make high-level decisions about IT strategies and infrastructure. 

Experience

Computer and information systems managers should have several years of IT experience. Many candidates work their way up the corporate ladder in roles such as the following: 

• Systems analyst
• Network administrator
• Software developer
• Technical support specialist

As candidates gain experience, they often move into supervisory roles, eventually progressing into management positions. Practical experience is crucial because it allows aspiring leaders to understand the challenges their teams face and how to implement realistic, effective solutions. 

Certifications

A degree and several years of experience are usually sufficient credentials for computer and information systems managers. However, candidates can clearly convey to potential employers that their knowledge and skills have been tested and verified by earning certifications. 

Relevant certifications include the following: 

• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Project Management Professional (PMP)
• Certified in the Governance of Enterprise IT (CGEIT)
• Microsoft Certified: Azure Solutions Architect Expert

Certifications can help professionals stand out in competitive job markets and may be required for specialized roles or by certain employers.

Computer and Information Systems Manager Salary and Job Outlook

As industries continue to adopt modern IT solutions, the need for IT professionals will grow accordingly. The U.S. Bureau of Labor Statistics (BLS) reports that the role of computer and information systems managers will grow by 17% between 2023 and 2033, outpacing the growth rate of all other occupations combined. 

Computer and information systems managers also earn favorable compensation. The BLS reports that the median annual salary for these professionals was $169,510 in 2023. However, this role has impressive salary potential, with the top 10% of earners making close to $240,000 annually. 

Keep in mind that salary is influenced by numerous factors, including education, experience, certifications, industry, and region. Candidates should use salary figures from the BLS as a baseline for expectations. 

Become a Leader in IT as a Computer and Information System Manager

For professionals who aspire to become a computer and information systems manager, pursuing a master’s degree, such as the Master of Science (MS) in Computer Information Systems program at New England College, can be a strategic step. These programs equip students with the technical, leadership, and business skills to thrive in a management role. 

Common coursework includes the following: 

• Graduate and professional skills development
• Organizational leadership in technology
• Database design
• Information security
• Network communications
• Introduction to object-oriented programming
• Python programming
• Web programming with PHP/MySQL
• Cloud computing concepts
• Data mining for data science and analytics
• IT project management

Designed for career-oriented individuals, NEC’s program can help you develop the IT skills and knowledge base required to become a computer and information systems manager.

Learn more about the program and its curriculum, so you can see how this degree path supports your long-term goal of becoming a leader in IT.