Information Technology

The Information Technology department at New England College supports Students, faculty, and staff for all campus computing needs.  HelpDesk support, email services, financial applications, academic application management, network connectivity and Internet services all fall within our responsibilities.  In support of our campus mission the NEC HelpDesk strives to assist students with technology issues and more importantly to help them become as self sufficient as possible. Just as with knowing to have your car’s oil changed, (or a more contemporary example – sending a text message or tweet) computers and their basic maintenance have become a routine part of everyone’s work and personal life. Teaching these life skills is one of our contributions to the learning process.

Information and Tutorials for Blackboard:

• Important Changes to Blackboard Access and Courses – click here for details!

• Help For Instructors
• Help For Students

Important Information for students:

• Tips for Technology Use at NEC

• Orientation Guide - Accessing the New England College Network

Tip Sheets - these tip sheets will help you solve many issues on your own:

• SmartPhone Setup Instructions

• Changing All Your NEC Passwords (shortcut - 1 page for all)

• Changing NEC Network and Email Password Using Webmail (Detailed instructions)

• Changing NEC Network and Email Password Using Campus PC (Detailed instructions)

• Computer Network Registration Process (required for on campus students)

• Get Vipre Anti virus (free for on campus students)

• Uninstalling Antivirus and other programs in Windows Vista

• Uninstalling Antivirus and other programs in Windows XP

• U Drive Access From XP Personally Owned Computers

• U Drive Access From Windows 7 Personally Owned Computers

Information about Information Technology at NEC:

• Discounts on Computers and Software

• Register your game console on the NEC network (link only works on the NEC network)

• IT Helpdesk and Lab Locations

• Web Addresses for Directly Accessing NEC Services

• Best Practice - Contacting the NEC Helpdesk

Information for Faculty and Staff:

•    Changing your NEC network and email password

•    Tip Sheet - Access a Different Mailbox via Webmail

•    Tip Sheet - Access a Different Mailbox via Outlook

•    Group Email or Distribution List Request Form

•    System Access Request Form (New Hires/New Accounts)

Help Desk hours (Sept.-May):

          Monday-Thursday 8:30am-6:00pm

          Friday 8:30am-4:30pm

Summer Help Desk hours: 8:30-4:30pm, Monday-Friday

For any technology questions feel free to contact the Helpdesk by email or by calling 603-428-2350. You may also visit the helpdesk in person in the lower level of the Danforth Library.